{"id":2899,"date":"2026-07-10T11:34:16","date_gmt":"2026-07-10T02:34:16","guid":{"rendered":"https:\/\/debono.co.jp\/media\/?p=2899"},"modified":"2026-07-10T11:34:16","modified_gmt":"2026-07-10T02:34:16","slug":"customer-journey-ai","status":"publish","type":"post","link":"https:\/\/debono.co.jp\/media\/customer-journey-ai\/","title":{"rendered":"AI\u3067\u4f5c\u308b\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">\u300c\u9867\u5ba2\u304c\u8cfc\u8cb7\u306b\u81f3\u308b\u307e\u3067\u306e\u30d7\u30ed\u30bb\u30b9\u304c\u3001\u30c1\u30fc\u30e0\u306b\u3088\u3063\u3066\u8a8d\u8b58\u304c\u30d0\u30e9\u30d0\u30e9\u300d\u300c\u65bd\u7b56\u3092\u6253\u3063\u3066\u3044\u308b\u306e\u306b\u3069\u3053\u304b\u3067\u9867\u5ba2\u304c\u96e2\u8131\u3057\u3066\u3044\u3066\u3001\u539f\u56e0\u304c\u308f\u304b\u3089\u306a\u3044\u300d\u2014\u2014\u3053\u3046\u3057\u305f\u60a9\u307f\u304c\u751f\u307e\u308c\u308b\u80cc\u666f\u306b\u306f\u3001\u9867\u5ba2\u306e\u8cfc\u8cb7\u30d7\u30ed\u30bb\u30b9\u5168\u4f53\u3092\u53ef\u8996\u5316\u3067\u304d\u3066\u3044\u306a\u3044\u3053\u3068\u304c\u3042\u308a\u307e\u3059\u3002<span class=\"swl-marker\" style=\"background:linear-gradient(transparent 60%,#fff3a3 60%)\">\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7\u306f\u3001\u9867\u5ba2\u306e\u884c\u52d5\u30fb\u611f\u60c5\u30fb\u30bf\u30c3\u30c1\u30dd\u30a4\u30f3\u30c8\u3092\u6574\u7406\u3057\u3001\u65bd\u7b56\u306e\u629c\u3051\u6f0f\u308c\u3092\u9632\u3050\u305f\u3081\u306e\u5f37\u529b\u306a\u30c4\u30fc\u30eb<\/span>\u3067\u3059\u3002\u751f\u6210AI\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u3053\u306e\u30de\u30c3\u30d7\u4f5c\u6210\u3092\u5927\u5e45\u306b\u52b9\u7387\u5316\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n<div class=\"swell-block-capbox cap_box is-style-onborder_ttl\"><div class=\"cap_box_ttl\"><span>\u3053\u306e\u8a18\u4e8b\u306e\u30dd\u30a4\u30f3\u30c8<\/span><\/div><div class=\"cap_box_content\">\n\n<ul class=\"is-style-check_list wp-block-list\"><li>\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7\u306f\u9867\u5ba2\u8996\u70b9\u3067\u65bd\u7b56\u5168\u4f53\u3092\u4fef\u77b0\u3067\u304d\u308b\u30c4\u30fc\u30eb<\/li><li>AI\u306f\u5404\u30d5\u30a7\u30fc\u30ba\u306e\u9867\u5ba2\u5fc3\u7406\u3084\u884c\u52d5\u306e\u4eee\u8aac\u51fa\u3057\u3092\u52a9\u3051\u308b<\/li><li>\u5b8c\u6210\u3057\u305f\u30de\u30c3\u30d7\u306f\u65bd\u7b56\u4f1a\u8b70\u306e\u5171\u901a\u8a00\u8a9e\u3068\u3057\u3066\u6d3b\u7528\u3059\u308b<\/li><\/ul>\n\n<\/div><\/div>\n\n\n<h2 class=\"wp-block-heading\">\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7\u3068\u306f\u4f55\u304b<\/h2>\n\n\n<p class=\"wp-block-paragraph\">\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7\u3068\u306f\u3001<strong>\u9867\u5ba2\u304c\u81ea\u793e\u306e\u88fd\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u3092\u8a8d\u77e5\u3057\u3066\u304b\u3089\u8cfc\u8cb7\u30fb\u5229\u7528\u30fb\u7d99\u7d9a\u306b\u81f3\u308b\u307e\u3067\u306e\u5168\u30d7\u30ed\u30bb\u30b9\u3092\u3001\u9867\u5ba2\u8996\u70b9\u3067\u53ef\u8996\u5316\u3057\u305f\u3082\u306e<\/strong>\u3067\u3059\u3002\u5404\u30d5\u30a7\u30fc\u30ba\u3067\u9867\u5ba2\u304c\u53d6\u308b\u884c\u52d5\u3001\u611f\u3058\u308b\u611f\u60c5\u3001\u63a5\u89e6\u3059\u308b\u30bf\u30c3\u30c1\u30dd\u30a4\u30f3\u30c8\uff08\u5e83\u544a\u30fbWeb\u30b5\u30a4\u30c8\u30fb\u55b6\u696d\u30fb\u30b5\u30dd\u30fc\u30c8\u306a\u3069\uff09\u3092\u4e00\u679a\u306e\u5730\u56f3\u306e\u3088\u3046\u306b\u6574\u7406\u3057\u307e\u3059\u3002\u3053\u306e\u30de\u30c3\u30d7\u3092\u6301\u3064\u3053\u3068\u3067\u3001\u3069\u306e\u30d5\u30a7\u30fc\u30ba\u3067\u9867\u5ba2\u304c\u96e2\u8131\u3057\u3066\u3044\u308b\u304b\u3001\u3069\u3053\u306b\u65bd\u7b56\u306e\u7a7a\u767d\u304c\u3042\u308b\u304b\u304c\u4e00\u76ee\u3067\u308f\u304b\u308a\u307e\u3059\u3002<\/p>\n\n\n<p class=\"wp-block-paragraph\">\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7\u306f\u3001\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3068\u55b6\u696d\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u3092\u307e\u305f\u3044\u3060\u7d44\u7e54\u306e\u5171\u901a\u8a00\u8a9e\u306b\u3082\u306a\u308a\u307e\u3059\u3002\u300c\u9867\u5ba2\u306e\u8cfc\u8cb7\u30d7\u30ed\u30bb\u30b9\u300d\u306b\u3064\u3044\u3066\u30c1\u30fc\u30e0\u304c\u5171\u901a\u306e\u5730\u56f3\u3092\u6301\u3064\u3053\u3068\u3067\u3001\u65bd\u7b56\u306e\u8b70\u8ad6\u304c\u565b\u307f\u5408\u3044\u3001\u7d44\u7e54\u5168\u4f53\u3067\u9867\u5ba2\u4f53\u9a13\u3092\u6539\u5584\u3059\u308b\u52d5\u304d\u304c\u751f\u307e\u308c\u307e\u3059\u3002\u9867\u5ba2\u4f53\u9a13\u3092\u4fef\u77b0\u3059\u308b\u305f\u3081\u306e\u8a2d\u8a08\u56f3\u3068\u3057\u3066\u3001\u7279\u306bBtoB\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3067\u6d3b\u7528\u304c\u5e83\u304c\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n<h2 class=\"wp-block-heading\">\u306a\u305c\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7\u306e\u4f5c\u6210\u306bAI\u304c\u5411\u304f\u306e\u304b<\/h2>\n\n\n<p class=\"wp-block-paragraph\">\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7\u306e\u4f5c\u6210\u306bAI\u304c\u5411\u3044\u3066\u3044\u308b\u306e\u306f\u3001<strong>\u5404\u30d5\u30a7\u30fc\u30ba\u306b\u304a\u3051\u308b\u9867\u5ba2\u306e\u884c\u52d5\u30fb\u611f\u60c5\u30fb\u8ab2\u984c\u306e\u4eee\u8aac\u3092\u7d20\u65e9\u304f\u5c55\u958b\u3057\u3066\u304f\u308c\u308b\u304b\u3089<\/strong>\u3067\u3059\u3002\u30de\u30c3\u30d7\u3092\u4e00\u304b\u3089\u4f5c\u308d\u3046\u3068\u3059\u308b\u3068\u3001\u300c\u3053\u306e\u30d5\u30a7\u30fc\u30ba\u3067\u9867\u5ba2\u306f\u4f55\u3092\u8003\u3048\u3066\u3044\u308b\u304b\u300d\u300c\u3069\u3093\u306a\u30bf\u30c3\u30c1\u30dd\u30a4\u30f3\u30c8\u304c\u3042\u308b\u304b\u300d\u3092\u4e00\u3064\u3072\u3068\u3064\u6d17\u3044\u51fa\u3059\u4f5c\u696d\u304c\u5927\u5909\u3067\u3059\u3002AI\u306b\u6307\u793a\u3059\u308c\u3070\u3001\u5404\u30d5\u30a7\u30fc\u30ba\u306e\u4eee\u8aac\u3092\u307e\u3068\u3081\u3066\u63d0\u6848\u3057\u3066\u304f\u308c\u307e\u3059\u3002<\/p>\n\n\n<p class=\"wp-block-paragraph\">\u3082\u3046\u3072\u3068\u3064\u306e\u7406\u7531\u306f\u3001\u898b\u843d\u3068\u3057\u3066\u3044\u308b\u30d5\u30a7\u30fc\u30ba\u3084\u8996\u70b9\u3092\u6307\u6458\u3057\u3066\u304f\u308c\u308b\u3053\u3068\u3067\u3059\u3002\u4e00\u4eba\u3067\u4f5c\u308b\u3068\u81ea\u5206\u306e\u62c5\u5f53\u9818\u57df\u306e\u30d5\u30a7\u30fc\u30ba\u306b\u306f\u8a73\u3057\u304f\u3066\u3082\u3001\u4ed6\u306e\u90e8\u9580\u304c\u62c5\u5f53\u3059\u308b\u30d5\u30a7\u30fc\u30ba\u306e\u89e3\u50cf\u5ea6\u304c\u4f4e\u304f\u306a\u308a\u304c\u3061\u3067\u3059\u3002AI\u306b\u300c\u3053\u306e\u30b8\u30e3\u30fc\u30cb\u30fc\u3067\u3001\u898b\u843d\u3068\u3057\u304c\u3061\u306a\u30bf\u30c3\u30c1\u30dd\u30a4\u30f3\u30c8\u3084\u9867\u5ba2\u611f\u60c5\u306f\u3042\u308b\u304b\u300d\u3068\u554f\u3044\u304b\u3051\u308b\u3053\u3068\u3067\u3001\u76f2\u70b9\u306b\u6c17\u3065\u304f\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n<h2 class=\"wp-block-heading\">\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7\u3092AI\u3068\u4f5c\u308b\u6d41\u308c<\/h2>\n\n\n<p class=\"wp-block-paragraph\">\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7\u306f\u3001\u9806\u3092\u8ffd\u3063\u3066\u4f5c\u308b\u3053\u3068\u3067\u7cbe\u5ea6\u304c\u4e0a\u304c\u308a\u307e\u3059\u3002\u5bfe\u8c61\u30da\u30eb\u30bd\u30ca\u3092\u5b9a\u3081\u3001\u30d5\u30a7\u30fc\u30ba\u3092\u8a2d\u5b9a\u3057\u3001\u5404\u30d5\u30a7\u30fc\u30ba\u306e\u8981\u7d20\u3092\u57cb\u3081\u3001\u65bd\u7b56\u3078\u306e\u843d\u3068\u3057\u8fbc\u307f\u306b\u9032\u3080\u2014\u2014\u3053\u306e\u6d41\u308c\u3092\u610f\u8b58\u3059\u308b\u3053\u3068\u3067\u3001\u5b8c\u6210\u5f8c\u306b\u300c\u4f7f\u3048\u308b\u30de\u30c3\u30d7\u300d\u306b\u306a\u308a\u307e\u3059\u3002\u6b21\u306e\u3088\u3046\u306a\u624b\u9806\u3067\u9032\u3081\u308b\u3068\u3088\u3044\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n<div class=\"swell-block-step is-style-default\" data-num-style=\"circle\">\n\n<div class=\"swell-block-step__item\"><div class=\"swell-block-step__head\"><div class=\"swell-block-step__number\"><span class=\"__label\">STEP<\/span><span class=\"__num\">1<\/span><\/div><div class=\"swell-block-step__title\">\u5bfe\u8c61\u30da\u30eb\u30bd\u30ca\u3092\u5b9a\u3081\u308b<\/div><\/div><div class=\"swell-block-step__body\">\n\u8ab0\u306e\u30b8\u30e3\u30fc\u30cb\u30fc\u3092\u63cf\u304f\u304b\u3092\u660e\u78ba\u306b\u3057\u307e\u3059\u3002<\/div><\/div>\n\n\n<div class=\"swell-block-step__item\"><div class=\"swell-block-step__head\"><div class=\"swell-block-step__number\"><span class=\"__label\">STEP<\/span><span class=\"__num\">2<\/span><\/div><div class=\"swell-block-step__title\">\u30d5\u30a7\u30fc\u30ba\u3092\u8a2d\u5b9a\u3059\u308b<\/div><\/div><div class=\"swell-block-step__body\">\n\u8a8d\u77e5\u2192\u691c\u8a0e\u2192\u6c7a\u5b9a\u2192\u5229\u7528\u2192\u7d99\u7d9a\u306a\u3069\u6bb5\u968e\u3092\u5b9a\u3081\u307e\u3059\u3002<\/div><\/div>\n\n\n<div class=\"swell-block-step__item\"><div class=\"swell-block-step__head\"><div class=\"swell-block-step__number\"><span class=\"__label\">STEP<\/span><span class=\"__num\">3<\/span><\/div><div class=\"swell-block-step__title\">\u5404\u8981\u7d20\u3092AI\u3068\u57cb\u3081\u308b<\/div><\/div><div class=\"swell-block-step__body\">\n\u884c\u52d5\u30fb\u611f\u60c5\u30fb\u30bf\u30c3\u30c1\u30dd\u30a4\u30f3\u30c8\u3092AI\u306b\u4eee\u8aac\u51fa\u3057\u3057\u307e\u3059\u3002<\/div><\/div>\n\n\n<div class=\"swell-block-step__item\"><div class=\"swell-block-step__head\"><div class=\"swell-block-step__number\"><span class=\"__label\">STEP<\/span><span class=\"__num\">4<\/span><\/div><div class=\"swell-block-step__title\">\u65bd\u7b56\u306e\u629c\u3051\u6f0f\u308c\u3092\u78ba\u8a8d\u3059\u308b<\/div><\/div><div class=\"swell-block-step__body\">\n\u73fe\u72b6\u306e\u65bd\u7b56\u304c\u3069\u306e\u30d5\u30a7\u30fc\u30ba\u3092\u30ab\u30d0\u30fc\u3057\u3066\u3044\u308b\u304b\u7167\u5408\u3057\u307e\u3059\u3002<\/div><\/div>\n\n\n<div class=\"swell-block-step__item\"><div class=\"swell-block-step__head\"><div class=\"swell-block-step__number\"><span class=\"__label\">STEP<\/span><span class=\"__num\">5<\/span><\/div><div class=\"swell-block-step__title\">\u6539\u5584\u65bd\u7b56\u3092\u7acb\u6848\u3059\u308b<\/div><\/div><div class=\"swell-block-step__body\">\n\u7a7a\u767d\u306e\u3042\u308b\u7b87\u6240\u306b\u65bd\u7b56\u3092\u8a2d\u8a08\u3057\u307e\u3059\u3002<\/div><\/div>\n\n<\/div>\n\n\n<h2 class=\"wp-block-heading\">\u5bfe\u8c61\u30da\u30eb\u30bd\u30ca\u3068\u30d5\u30a7\u30fc\u30ba\u3092\u5b9a\u3081\u308b<\/h2>\n\n\n<p 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