{"id":10151,"date":"2026-09-09T17:40:55","date_gmt":"2026-09-09T08:40:55","guid":{"rendered":"https:\/\/debono.co.jp\/media\/ai-usecase\/it-helpdesk-chat-triage\/"},"modified":"2026-09-09T17:40:55","modified_gmt":"2026-09-09T08:40:55","slug":"it-helpdesk-chat-triage","status":"publish","type":"ai_usecase","link":"https:\/\/debono.co.jp\/media\/ai-usecase\/it-helpdesk-chat-triage\/","title":{"rendered":"\u793e\u5185\u306eIT\u554f\u3044\u5408\u308f\u305b\u3092\u30c1\u30e3\u30c3\u30c8\u3067\u4e00\u6b21\u5bfe\u5fdc\u3059\u308b"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"<p>\u793e\u54e1\u304c Teams \u306e\u30c1\u30e3\u30c3\u30c8\u3067\u300cVPN\u304c\u3064\u306a\u304c\u3089\u306a\u3044\u300d\u300c\u5171\u6709\u30d5\u30a9\u30eb\u30c0\u306b\u5165\u308c\u306a\u3044\u300d\u3068\u66f8\u304f\u3068\u3001\u60c5\u5831\u30b7\u30b9\u30c6\u30e0\u90e8\u304c SharePoint \u306b\u7f6e\u3044\u3066\u3044\u308b\u624b\u9806\u66f8\u3068FAQ\u3092\u6839\u62e0\u306b\u3001\u305d\u306e\u5834\u3067\u56de\u7b54\u304c\u8fd4\u308b\u69cb\u6210\u3067\u3059\u3002\u56de\u7b54\u306b\u306f\u53c2\u7167\u3057\u305f\u6587\u66f8\u3078\u306e\u30ea\u30f3\u30af\u304c\u4ed8\u304d\u307e\u3059\u3002<\/p>\n","protected":false},"author":5,"featured_media":0,"template":"","meta":{"swell_btn_cv_data":"","usecase_id":"UC-0021","platform_main":"Microsoft Copilot","publish_date":"","last_updated":"2026-09-09","tech_verified_date":"2026-09-09","trigger":"**\u793e\u54e1\u304c Teams \u3067\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306b\u8a71\u3057\u304b\u3051\u305f\u3053\u3068**\u304c\u8d77\u70b9\u3067\u3059\u3002\u5b9a\u6642\u5b9f\u884c\u3084\u30e1\u30fc\u30eb\u76e3\u8996\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002\n\nCopilot Studio \u3067\u4f5c\u3063\u305f\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306f Teams \u306b\u516c\u958b\u3067\u304d\u307e\u3059\u3002\u516c\u958b\u3059\u308b\u3068\u3001\u751f\u6210\u7684\u56de\u7b54\u306e\u547c\u3073\u51fa\u3057\u306f\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3068\u4f1a\u8a71\u3057\u3066\u3044\u308b\u30e6\u30fc\u30b6\u30fc\u672c\u4eba\u306e\u8cc7\u683c\u3067\u5b9f\u884c\u3055\u308c\u307e\u3059\u3002\u8a8d\u8a3c\u306f\u65e2\u5b9a\u3067\u300cMicrosoft \u3067\u8a8d\u8a3c\u3059\u308b\u300d\u304c\u8a2d\u5b9a\u3055\u308c\u3066\u304a\u308a\u3001Teams\u3001Power Apps\u3001Microsoft 365 Copilot \u3067\u52d5\u304d\u307e\u3059\u3002\n\n**\u91cd\u8981\u306a\u5236\u7d04\u304c\u3042\u308a\u307e\u3059\u3002** SharePoint \u3092\u30ca\u30ec\u30c3\u30b8\u30bd\u30fc\u30b9\u306b\u3057\u305f\u751f\u6210\u7684\u56de\u7b54\u306f\u3001Teams \u306e1\u5bfe1\u30c1\u30e3\u30c3\u30c8\u3067\u5229\u7528\u3067\u304d\u307e\u3059\u3002\u30b0\u30eb\u30fc\u30d7\u30c1\u30e3\u30c3\u30c8\u3068\u30c1\u30e3\u30cd\u30eb\u306e\u6295\u7a3f\u3067\u306f\u307e\u3060\u5229\u7528\u3067\u304d\u307e\u305b\u3093\u3002**\u300c\u90e8\u7f72\u306e\u30c1\u30e3\u30cd\u30eb\u306b\u7f6e\u3044\u3066\u5168\u54e1\u3067\u4f7f\u3046\u300d\u69cb\u6210\u306f\u6210\u308a\u7acb\u3061\u307e\u305b\u3093\u3002** 1\u4eba\u305a\u3064\u306e\u30c1\u30e3\u30c3\u30c8\u3067\u4f7f\u3046\u524d\u63d0\u3067\u8a2d\u8a08\u3057\u3066\u304f\u3060\u3055\u3044\u3002","input_data":"| \u30c7\u30fc\u30bf | \u4e2d\u8eab | \u53d6\u5f97\u5143 |\n|:--|:--|:--|\n| \u624b\u9806\u66f8 | VPN\u8a2d\u5b9a\u3001\u30d7\u30ea\u30f3\u30bf\u8ffd\u52a0\u3001\u5171\u6709\u30d5\u30a9\u30eb\u30c0\u7533\u8acb\u306a\u3069\u306e\u64cd\u4f5c\u624b\u9806 | SharePoint \u306e\u30b5\u30a4\u30c8 |\n| \u793e\u5185FAQ | \u904e\u53bb\u306e\u554f\u3044\u5408\u308f\u305b\u3068\u56de\u7b54 | SharePoint \u306e\u30ea\u30b9\u30c8 |\n| \u7533\u8acb\u30d5\u30a9\u30fc\u30e0\u306e\u6848\u5185 | \u30e9\u30a4\u30bb\u30f3\u30b9\u7533\u8acb\u3001\u6a29\u9650\u7533\u8acb\u306e\u7a93\u53e3\u3068\u5fc5\u8981\u4e8b\u9805 | SharePoint \u306e\u30da\u30fc\u30b8 |\n| \u7aef\u672b\u30fb\u5229\u7528\u8005\u306e\u60c5\u5831 | \u793e\u54e1\u304c\u5bfe\u8a71\u306e\u4e2d\u3067\u7b54\u3048\u308b\u7aef\u672b\u540d\u3001OS\u3001\u767a\u751f\u6642\u523b | \u4f1a\u8a71\uff08\u4eba\u304c\u5165\u529b\u3059\u308b\uff09 |\n\n\u793e\u54e1\u540d\u7c3f\u3084\u8cc7\u7523\u7ba1\u7406\u53f0\u5e33\u3092\u81ea\u52d5\u3067\u5f15\u304f\u3053\u3068\u306f\u3001\u6700\u521d\u306e\u69cb\u6210\u306b\u306f\u5165\u308c\u307e\u305b\u3093\u3002\u9023\u643a\u5148\u304c\u5897\u3048\u308b\u307b\u3069\u6a29\u9650\u8a2d\u8a08\u304c\u8907\u96d1\u306b\u306a\u308a\u307e\u3059\u3002","data_source":"**\u624b\u9806\u66f8\uff1a** Copilot Studio \u306e\u300c\u77e5\u8b58\u3092\u8ffd\u52a0\u300d\u304b\u3089 SharePoint \u3092\u9078\u3073\u3001\u30b5\u30a4\u30c8\u307e\u305f\u306f\u30d5\u30a9\u30eb\u30c0\u306eURL\u3092\u767b\u9332\u3057\u307e\u3059\u3002\u767b\u9332\u3057\u305fURL\u3068\u305d\u306e\u4e0b\u4f4d\u30d1\u30b9\u304c\u691c\u7d22\u5bfe\u8c61\u306b\u306a\u308a\u307e\u3059\u3002**\u89aa\u30d5\u30a9\u30eb\u30c0\u3001\u5144\u5f1f\u30d5\u30a9\u30eb\u30c0\u3001\u5225\u30b5\u30a4\u30c8\u306f\u3001\u500b\u5225\u306b\u767b\u9332\u3057\u306a\u3044\u9650\u308a\u691c\u7d22\u3055\u308c\u307e\u305b\u3093\u3002** \u4f8b\u3048\u3070 `contoso.sharepoint.com\/sites` \u3092\u767b\u9332\u3059\u308b\u3068 `contoso.sharepoint.com\/sites\/policies` \u3082\u542b\u307e\u308c\u307e\u3059\u3002\n\n**\u793e\u5185FAQ\uff1a** SharePoint \u30ea\u30b9\u30c8\u3092\u30ca\u30ec\u30c3\u30b8\u30bd\u30fc\u30b9\u3068\u3057\u3066\u8ffd\u52a0\u3059\u308b\u3068\u3001\u30ea\u30b9\u30c8\u3078\u306e\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u63a5\u7d9a\u306b\u306a\u308a\u3001\u5e38\u306b\u6700\u65b0\u306e\u30c7\u30fc\u30bf\u304c\u53c2\u7167\u3055\u308c\u307e\u3059\u30021\u5ea6\u306b\u9078\u3079\u308b\u306e\u306f10\u500b\u307e\u3067\u3067\u300110\u500b\u4ee5\u5185\u306b\u53ce\u3081\u308b\u3053\u3068\u304c\u63a8\u5968\u3055\u308c\u3066\u3044\u307e\u3059\u3002**1\u3064\u306e\u30ea\u30b9\u30c8\u304c35,000\u884c\u3092\u8d85\u3048\u308b\u3068\u3001\u56de\u7b54\u54c1\u8cea\u3068\u5fdc\u7b54\u6642\u9593\u306b\u5f71\u97ff\u3057\u307e\u3059\u3002**\n\n**\u53e4\u3044\u6587\u66f8\u3092\u9664\u304f\uff1a** \u30ca\u30ec\u30c3\u30b8\u30bd\u30fc\u30b9\u306e\u8a73\u7d30\u8a2d\u5b9a\u3067\u3001\u30bf\u30a4\u30c8\u30eb\u3001\u4f5c\u6210\u8005\u3001\u66f4\u65b0\u8005\u3001\u66f4\u65b0\u65e5\u3067\u7d5e\u308a\u8fbc\u307f\u6761\u4ef6\u3092\u4f5c\u308c\u307e\u3059\u3002\u300c\u66f4\u65b0\u65e5\u304c\u6307\u5b9a\u65e5\u4ee5\u964d\u300d\u3068\u3044\u3046\u6761\u4ef6\u3092\u5165\u308c\u3066\u304a\u304f\u3068\u3001\u5ec3\u6b62\u3055\u308c\u305f\u624b\u9806\u66f8\u3092\u53c2\u7167\u3055\u305b\u305a\u306b\u6e08\u307f\u307e\u3059\u3002","preprocessing":"1. **\u624b\u9806\u66f8\u306e\u7f6e\u304d\u5834\u6240\u30921\u304b\u6240\u306b\u307e\u3068\u3081\u308b** \u2026 \u8907\u6570\u30b5\u30a4\u30c8\u306b\u6563\u3063\u3066\u3044\u308b\u3068URL\u3092\u500b\u5225\u306b\u767b\u9332\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u7528\u306e\u30b5\u30a4\u30c8\u3092\u4f5c\u308a\u3001\u305d\u3053\u306b\u96c6\u7d04\u3059\u308b\u306e\u304c\u78ba\u5b9f\u3067\u3059\n2. **\u6587\u66f8\u5185\u306e\u30ea\u30f3\u30af\u3092\u672c\u6587\u306b\u5c55\u958b\u3059\u308b** \u2026 **\u767b\u9332\u3057\u305f\u6587\u66f8\u306b\u542b\u307e\u308c\u308b\u30cf\u30a4\u30d1\u30fc\u30ea\u30f3\u30af\u306f\u8fbf\u3089\u308c\u307e\u305b\u3093\u3002** \u300c\u8a73\u7d30\u306f\u5225\u7d19\u53c2\u7167\u300d\u3068\u66f8\u3044\u3066\u3042\u308b\u624b\u9806\u66f8\u306f\u3001\u53c2\u7167\u5148\u3092\u72ec\u7acb\u3057\u305f\u30ca\u30ec\u30c3\u30b8\u30bd\u30fc\u30b9\u3068\u3057\u3066\u767b\u9332\u3059\u308b\u304b\u3001\u672c\u6587\u306b\u5185\u5bb9\u3092\u66f8\u304d\u8db3\u3057\u307e\u3059\n3. **\u6697\u53f7\u5316\u3055\u308c\u305f\u6587\u66f8\u3092\u5916\u3059** \u2026 \u6697\u53f7\u5316\u3092\u4f34\u3046\u79d8\u5bc6\u5ea6\u30e9\u30d9\u30eb\u3001Double Key Encryption\u3001\u30d1\u30b9\u30ef\u30fc\u30c9\u4fdd\u8b77\u3055\u308c\u305f\u30d5\u30a1\u30a4\u30eb\u306f\u3001\u6a29\u9650\u304c\u3042\u3063\u3066\u3082\u5185\u5bb9\u3092\u8aad\u307f\u53d6\u308c\u305a\u300c\u56de\u7b54\u306a\u3057\u300d\u306b\u306a\u308a\u307e\u3059\u3002\u5bfe\u8c61\u304b\u3089\u5916\u3057\u3001\u5e73\u6587\u3067\u7f6e\u304d\u76f4\u3057\u307e\u3059\n4. **\u5ec3\u6b62\u3055\u308c\u305f\u624b\u9806\u66f8\u3092\u6d88\u3059** \u2026 \u53e4\u3044\u624b\u9806\u3092\u56de\u7b54\u3055\u308c\u308b\u306e\u304c\u6700\u60aa\u306e\u4e8b\u6545\u3067\u3059\u3002\u6539\u8a02\u5c65\u6b74\u306e\u306a\u3044\u624b\u9806\u66f8\u306f\u3001\u3053\u306e\u6a5f\u4f1a\u306b\u4e00\u5ea6\u68da\u5378\u3057\u3057\u307e\u3059","ai_processing":"| \u51e6\u7406 | \u5185\u5bb9 |\n|:--|:--|\n| \u8cea\u554f\u306e\u8a00\u3044\u63db\u3048\u306e\u5438\u53ce | \u300c\u30cd\u30c3\u30c8\u306b\u3064\u306a\u304c\u3089\u306a\u3044\u300d\u300cVPN\u304c\u843d\u3061\u308b\u300d\u300c\u5728\u5b85\u3067\u793e\u5185\u30b7\u30b9\u30c6\u30e0\u304c\u958b\u304b\u306a\u3044\u300d\u3092\u540c\u3058\u554f\u984c\u3068\u3057\u3066\u6271\u3046 |\n| \u624b\u9806\u66f8\u3092\u6839\u62e0\u306b\u3057\u305f\u56de\u7b54 | \u8a72\u5f53\u7b87\u6240\u3092\u8981\u7d04\u3057\u3001\u51fa\u5178\u30ea\u30f3\u30af\u3092\u4ed8\u3051\u3066\u8fd4\u3059 |\n| \u4e0d\u8db3\u60c5\u5831\u306e\u805e\u304d\u53d6\u308a | \u7aef\u672b\u540d\u3001OS\u3001\u767a\u751f\u6642\u523b\u3001\u30a8\u30e9\u30fc\u30e1\u30c3\u30bb\u30fc\u30b8\u3092\u5bfe\u8a71\u3067\u57cb\u3081\u308b |\n| \u56de\u7b54\u3067\u304d\u308b\u304b\u306e\u5224\u5b9a | \u624b\u9806\u66f8\u306b\u7b54\u3048\u304c\u306a\u3051\u308c\u3070\u3001\u63a8\u6e2c\u305b\u305a\u30c1\u30b1\u30c3\u30c8\u8d77\u7968\u3078\u56de\u3059 |\n| \u8d77\u7968\u5185\u5bb9\u306e\u4f5c\u6210 | \u75c7\u72b6\u3001\u8a66\u3057\u305f\u3053\u3068\u3001\u7aef\u672b\u60c5\u5831\u3092\u5b9a\u578b\u306e\u30c1\u30b1\u30c3\u30c8\u9805\u76ee\u306b\u6574\u5f62\u3059\u308b |\n\n**\u969c\u5bb3\u306e\u539f\u56e0\u3092\u63a8\u5b9a\u3055\u305b\u308b\u3053\u3068\u306f\u3057\u307e\u305b\u3093\u3002** \u624b\u9806\u66f8\u306b\u66f8\u304b\u308c\u3066\u3044\u308b\u3053\u3068\u3092\u6848\u5185\u3059\u308b\u5f79\u5272\u306b\u9650\u5b9a\u3057\u307e\u3059\u3002","prompt_example":"Copilot Studio \u306e\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u6307\u793a\uff08instructions\uff09\u306b\u3001\u6b21\u306e\u3088\u3046\u306a\u5185\u5bb9\u3092\u66f8\u304d\u307e\u3059\u3002\n\n```\n\u3042\u306a\u305f\u306f\u793e\u5185\u306e\u60c5\u5831\u30b7\u30b9\u30c6\u30e0\u90e8\u306e\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u62c5\u5f53\u3067\u3059\u3002\n\u793e\u54e1\u304b\u3089\u306eIT\u554f\u3044\u5408\u308f\u305b\u306b\u3001\u767b\u9332\u3055\u308c\u305f\u624b\u9806\u66f8\u3068FAQ\u3060\u3051\u3092\u6839\u62e0\u306b\u56de\u7b54\u3057\u3066\u304f\u3060\u3055\u3044\u3002\n\n\u3010\u53b3\u5b88\u4e8b\u9805\u3011\n- \u767b\u9332\u3055\u308c\u305f\u30ca\u30ec\u30c3\u30b8\u30bd\u30fc\u30b9\u306b\u66f8\u304b\u308c\u3066\u3044\u306a\u3044\u3053\u3068\u306f\u7b54\u3048\u306a\u3044\u3067\u304f\u3060\u3055\u3044\u3002\n  \u4e00\u822c\u7684\u306aIT\u77e5\u8b58\u3084\u30a4\u30f3\u30bf\u30fc\u30cd\u30c3\u30c8\u4e0a\u306e\u60c5\u5831\u3067\u88dc\u308f\u306a\u3044\u3067\u304f\u3060\u3055\u3044\u3002\n  \u8a72\u5f53\u3059\u308b\u8a18\u8f09\u304c\u306a\u3044\u5834\u5408\u306f\u300c\u624b\u9806\u66f8\u306b\u8a18\u8f09\u304c\u306a\u3044\u305f\u3081\u62c5\u5f53\u8005\u3078\u5f15\u304d\u7d99\u304e\u307e\u3059\u300d\u3068\u8fd4\u3057\u3066\u304f\u3060\u3055\u3044\u3002\n- \u56de\u7b54\u306b\u306f\u5fc5\u305a\u53c2\u7167\u3057\u305f\u6587\u66f8\u306e\u30ea\u30f3\u30af\u3092\u4ed8\u3051\u3066\u304f\u3060\u3055\u3044\u3002\n- \u30d1\u30b9\u30ef\u30fc\u30c9\u3084\u8a8d\u8a3c\u30b3\u30fc\u30c9\u3092\u805e\u304d\u51fa\u3055\u306a\u3044\u3067\u304f\u3060\u3055\u3044\u3002\n  \u793e\u54e1\u304c\u5165\u529b\u3057\u3088\u3046\u3068\u3057\u305f\u5834\u5408\u306f\u6b62\u3081\u3066\u304f\u3060\u3055\u3044\u3002\n- \u7aef\u672b\u3084\u30b7\u30b9\u30c6\u30e0\u306e\u8a2d\u5b9a\u5909\u66f4\u3092\u3001\u793e\u54e1\u306b\u4ee3\u308f\u3063\u3066\u5b9f\u884c\u3057\u306a\u3044\u3067\u304f\u3060\u3055\u3044\u3002\n  \u624b\u9806\u3092\u6848\u5185\u3059\u308b\u3060\u3051\u306b\u3057\u3066\u304f\u3060\u3055\u3044\u3002\n- \u30c1\u30b1\u30c3\u30c8\u3092\u8d77\u7968\u3059\u308b\u524d\u306b\u3001\u6b21\u306e\u9805\u76ee\u304c\u57cb\u307e\u3063\u3066\u3044\u308b\u304b\u78ba\u8a8d\u3057\u3066\u304f\u3060\u3055\u3044\u3002\n  \u7aef\u672b\u540d\uff0fOS\u306e\u30d0\u30fc\u30b8\u30e7\u30f3\uff0f\u767a\u751f\u3057\u305f\u65e5\u6642\uff0f\u30a8\u30e9\u30fc\u30e1\u30c3\u30bb\u30fc\u30b8\uff0f\u3059\u3067\u306b\u8a66\u3057\u305f\u3053\u3068\n- \u969c\u5bb3\u306e\u539f\u56e0\u3092\u63a8\u6e2c\u3057\u3066\u4f1d\u3048\u306a\u3044\u3067\u304f\u3060\u3055\u3044\u3002\n```\n\n**\u300c\u4e00\u822c\u7684\u306aIT\u77e5\u8b58\u3067\u88dc\u308f\u306a\u3044\u300d\u306e1\u884c\u304c\u8981\u70b9\u3067\u3059\u3002** \u3053\u308c\u3092\u5916\u3059\u3068\u3001\u81ea\u793e\u306e\u8a2d\u5b9a\u3068\u9055\u3046\u4e00\u822c\u8ad6\u3092\u56de\u7b54\u3057\u3066\u3057\u307e\u3044\u307e\u3059\u3002\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u5074\u3067\u3082\u3001Web\u691c\u7d22\u3068\u300c\u4e00\u822c\u77e5\u8b58\u3092\u4f7f\u7528\u3059\u308b\u300d\u306e\u8a2d\u5b9a\u3092\u7121\u52b9\u306b\u3057\u307e\u3059\u3002\u30c8\u30d4\u30c3\u30af\u5358\u4f4d\u306e\u751f\u6210\u7684\u56de\u7b54\u30ce\u30fc\u30c9\u306b\u3082\u540c\u3058\u8a2d\u5b9a\u304c\u3042\u308b\u305f\u3081\u3001\u4e21\u65b9\u3092\u5207\u3063\u3066\u304f\u3060\u3055\u3044\u3002\u3053\u308c\u3089\u3092\u5207\u308b\u3068\u3001\u7d5e\u308a\u8fbc\u3093\u3060\u30ca\u30ec\u30c3\u30b8\u30bd\u30fc\u30b9\u306b\u7b54\u3048\u304c\u306a\u3044\u5834\u5408\u306b\u300c\u56de\u7b54\u306a\u3057\u300d\u304c\u8fd4\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002","output_data":"\u4f1a\u8a71\u306e\u56de\u7b54\u306f\u81ea\u7136\u6587\u3067\u3059\u304c\u3001\u30c1\u30b1\u30c3\u30c8\u8d77\u7968\u3078\u6e21\u3059\u90e8\u5206\u306f\u9805\u76ee\u3092\u56fa\u5b9a\u3057\u307e\u3059\u3002\n\n```json\n{\n  \"category\": \"\u30d1\u30b9\u30ef\u30fc\u30c9 | \u30cd\u30c3\u30c8\u30ef\u30fc\u30af | \u7aef\u672b | \u30d7\u30ea\u30f3\u30bf | \u6a29\u9650\u7533\u8acb | \u30e9\u30a4\u30bb\u30f3\u30b9 | \u305d\u306e\u4ed6\",\n  \"summary\": \"\",\n  \"device_name\": \"\",\n  \"os_version\": \"\",\n  \"occurred_at\": \"\",\n  \"error_message\": \"\",\n  \"steps_tried\": [],\n  \"answered_by_ai\": true,\n  \"escalation_reason\": \"\",\n  \"referenced_documents\": []\n}\n```\n\n`answered_by_ai` \u3068 `escalation_reason` \u3092\u5fc5\u305a\u6b8b\u3057\u307e\u3059\u3002\u3053\u308c\u304c\u300c\u4f55\u304c\u7b54\u3048\u3089\u308c\u3066\u3044\u306a\u3044\u304b\u300d\u306e\u4e00\u89a7\u306b\u306a\u308a\u3001\u624b\u9806\u66f8\u3092\u8db3\u3059\u512a\u5148\u9806\u4f4d\u306b\u306a\u308a\u307e\u3059\u3002","integration_systems":"\u30c1\u30b1\u30c3\u30c8\u8d77\u7968\u306f\u3001Copilot Studio \u304b\u3089\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u30d5\u30ed\u30fc\u3092\u547c\u3073\u51fa\u3057\u3066\u884c\u3044\u307e\u3059\u3002\u30d5\u30ed\u30fc\u3092\u547c\u3079\u308b\u3088\u3046\u306b\u3059\u308b\u306b\u306f\u3001\u6b21\u306e\u6761\u4ef6\u3092\u3059\u3079\u3066\u6e80\u305f\u3059\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\n\n| \u6761\u4ef6 | \u5185\u5bb9 |\n|:--|:--|\n| \u30c8\u30ea\u30ac\u30fc | \u300c\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u304c\u30d5\u30ed\u30fc\u3092\u547c\u3073\u51fa\u3059\u3068\u304d\u300d\u30c8\u30ea\u30ac\u30fc\u3092\u4f7f\u3046 |\n| \u5fdc\u7b54\u30a2\u30af\u30b7\u30e7\u30f3 | \u300c\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306b\u5fdc\u7b54\u3059\u308b\u300d\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u7f6e\u304f |\n| \u5fdc\u7b54\u65b9\u5f0f | \u300c\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306b\u5fdc\u7b54\u3059\u308b\u300d\u306e\u8a2d\u5b9a\u3067\u3001**\u975e\u540c\u671f\u5fdc\u7b54\u306e\u30c8\u30b0\u30eb\u3092\u30aa\u30d5\u306b\u3059\u308b**\uff08\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u5fdc\u7b54\u306b\u3059\u308b\uff09 |\n| \u516c\u958b | \u30d5\u30ed\u30fc\u3092\u516c\u958b\u6e08\u307f\u306b\u3059\u308b |\n| \u6642\u9593 | **100\u79d2\u306e\u30a2\u30af\u30b7\u30e7\u30f3\u5236\u9650\u5185\u306b\u5fdc\u7b54\u3059\u308b**\u3002\u51e6\u7406\u3068\u8fd4\u3059\u30c7\u30fc\u30bf\u91cf\u3092\u7d5e\u308b |\n\n\u6761\u4ef6\u3092\u6e80\u305f\u3057\u305f\u30d5\u30ed\u30fc\u3092\u3001\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u5168\u4f53\u306e\u30c4\u30fc\u30eb\u3068\u3057\u3066\u3001\u307e\u305f\u306f\u30c8\u30d4\u30c3\u30af\u5358\u4f4d\u306e\u30c4\u30fc\u30eb\u3068\u3057\u3066\u8ffd\u52a0\u3057\u307e\u3059\u3002\u8ffd\u52a0\u6642\u306e\u8aac\u660e\u6587\u306f\u3001\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u304c\u3044\u3064\u547c\u3076\u304b\u3092\u5224\u65ad\u3059\u308b\u6750\u6599\u306b\u306a\u308b\u305f\u3081\u3001\u5177\u4f53\u7684\u306b\u66f8\u3044\u3066\u304f\u3060\u3055\u3044\u3002\n\n\u30c1\u30b1\u30c3\u30c8\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\u3078\u306e\u767b\u9332\u65b9\u6cd5\u306f\u88fd\u54c1\u306b\u3088\u3063\u3066\u7570\u306a\u308a\u307e\u3059\u3002**\u3053\u306e\u90e8\u5206\u306f\u5229\u7528\u74b0\u5883\u306b\u5fdc\u3058\u305f\u500b\u5225\u78ba\u8a8d\u304c\u5fc5\u8981\u3067\u3059\u3002**","human_review":"**\u56de\u7b54\u306f\u4eba\u304c\u78ba\u8a8d\u3057\u307e\u305b\u3093\u3002\u30c1\u30b1\u30c3\u30c8\u5bfe\u5fdc\u306f\u4eba\u304c\u884c\u3044\u307e\u3059\u3002**\n\n\u56de\u7b54\u3092\u5168\u4ef6\u78ba\u8a8d\u3059\u308b\u69cb\u6210\u3067\u306f\u3001\u60c5\u30b7\u30b9\u306e\u5de5\u6570\u304c\u6e1b\u308a\u307e\u305b\u3093\u3002\u3053\u3053\u3067\u78ba\u8a8d\u3092\u631f\u307e\u305a\u306b\u6e08\u3080\u7406\u7531\u306f3\u3064\u3067\u3059\u3002\n\n- \u56de\u7b54\u306e\u6839\u62e0\u304c\u3001\u60c5\u30b7\u30b9\u81ea\u8eab\u304c\u66f8\u3044\u305f\u624b\u9806\u66f8\u306b\u9650\u5b9a\u3055\u308c\u3066\u3044\u308b\n- \u51fa\u5178\u30ea\u30f3\u30af\u304c\u4ed8\u3044\u3066\u304a\u308a\u3001\u793e\u54e1\u304c\u539f\u6587\u3092\u78ba\u8a8d\u3067\u304d\u308b\n- \u8a2d\u5b9a\u5909\u66f4\u3092AI\u304c\u5b9f\u884c\u305b\u305a\u3001\u6848\u5185\u3059\u308b\u3060\u3051\u3067\u3042\u308b\n\n\u305f\u3060\u3057\u3001\u6b21\u306f\u4eba\u304c\u5bfe\u5fdc\u3057\u307e\u3059\u3002\n\n- \u624b\u9806\u66f8\u306b\u7b54\u3048\u304c\u306a\u3044\u554f\u3044\u5408\u308f\u305b\uff08\u30c1\u30b1\u30c3\u30c8\u3068\u3057\u3066\u60c5\u30b7\u30b9\u3078\uff09\n- \u6a29\u9650\u306e\u4ed8\u4e0e\u3001\u30e9\u30a4\u30bb\u30f3\u30b9\u306e\u5272\u308a\u5f53\u3066\u3001\u30a2\u30ab\u30a6\u30f3\u30c8\u306e\u30ed\u30c3\u30af\u89e3\u9664\u306a\u3069\u306e\u5b9f\u884c\u3092\u4f34\u3046\u3082\u306e\n- \u969c\u5bb3\u306e\u5207\u308a\u5206\u3051\u3068\u5fa9\u65e7\n\n**\u516c\u958b\u76f4\u5f8c\u306e2\u9031\u9593\u306f\u3001\u56de\u7b54\u3055\u308c\u305f\u4f1a\u8a71\u3092\u5168\u4ef6\u8aad\u3093\u3067\u304f\u3060\u3055\u3044\u3002** \u8aa4\u3063\u305f\u6848\u5185\u304c\u51fa\u3066\u3044\u306a\u3044\u304b\u3092\u898b\u308b\u305f\u3081\u3067\u3059\u3002\u4ef6\u6570\u304c\u8aad\u3081\u308b\u91cf\u306e\u3046\u3061\u306b\u898b\u3066\u304a\u304b\u306a\u3044\u3068\u3001\u3042\u3068\u304b\u3089\u9061\u308c\u307e\u305b\u3093\u3002","exception_handling":"| \u8d77\u304d\u308b\u3053\u3068 | \u5bfe\u5fdc |\n|:--|:--|\n| \u624b\u9806\u66f8\u306b\u7b54\u3048\u304c\u306a\u3044 | \u63a8\u6e2c\u305b\u305a\u300c\u8a18\u8f09\u304c\u306a\u3044\u300d\u3068\u8fd4\u3057\u3001\u30c1\u30b1\u30c3\u30c8\u3092\u8d77\u7968\u3059\u308b |\n| \u6a29\u9650\u304c\u306a\u304f\u6587\u66f8\u3092\u8aad\u3081\u306a\u3044 | \u300c\u56de\u7b54\u306a\u3057\u300d\u306b\u306a\u308b\u3002\u6587\u66f8\u306e\u6a29\u9650\u8a2d\u5b9a\u3092\u898b\u76f4\u3059 |\n| \u6697\u53f7\u5316\u3055\u308c\u305f\u6587\u66f8\u3092\u53c2\u7167\u3057\u3088\u3046\u3068\u3057\u305f | \u5185\u5bb9\u3092\u8aad\u307f\u53d6\u308c\u306a\u3044\u3002\u5bfe\u8c61\u304b\u3089\u5916\u3057\u3001\u5e73\u6587\u306e\u7248\u3092\u7528\u610f\u3059\u308b |\n| \u8cea\u554f\u304c2\u3064\u4ee5\u4e0a\u6df7\u3056\u3063\u3066\u3044\u308b | 1\u3064\u305a\u3064\u306b\u5206\u3051\u3066\u78ba\u8a8d\u3059\u308b |\n| \u7dca\u6025\u306e\u969c\u5bb3\uff08\u5168\u793e\u3067\u4f7f\u3048\u306a\u3044\u7b49\uff09 | AI\u3067\u5bfe\u5fdc\u3057\u306a\u3044\u3002\u969c\u5bb3\u9023\u7d61\u306e\u7a93\u53e3\u3078\u8a98\u5c0e\u3059\u308b |\n| \u30d1\u30b9\u30ef\u30fc\u30c9\u3092\u4f1a\u8a71\u306b\u66f8\u3053\u3046\u3068\u3057\u305f | \u5165\u529b\u3092\u6b62\u3081\u3001SSPR\u306e\u624b\u9806\u3092\u6848\u5185\u3059\u308b |\n| \u793e\u5916\u306e\u30b2\u30b9\u30c8\u30e6\u30fc\u30b6\u30fc\u304b\u3089\u306e\u8cea\u554f | **\u30b7\u30f3\u30b0\u30eb\u30b5\u30a4\u30f3\u30aa\u30f3\u304c\u6709\u52b9\u306a\u30a2\u30d7\u30ea\u3067\u306f\u3001\u30b2\u30b9\u30c8\u30e6\u30fc\u30b6\u30fc\u306f\u751f\u6210\u7684\u56de\u7b54\u3092\u5229\u7528\u3067\u304d\u307e\u305b\u3093\u3002** \u5f93\u6765\u306e\u7a93\u53e3\u3078\u8a98\u5c0e\u3059\u308b |\n| SharePoint \u306e\u30b5\u30a4\u30c8\u540d\u3092\u5909\u66f4\u3057\u305f | \u53c2\u7167\u30ea\u30f3\u30af\u304c\u5207\u308c\u3001\u30ca\u30ec\u30c3\u30b8\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u304f\u306a\u308b\u3002\u7ba1\u7406\u8005\u306b\u65b0\u3057\u3044\u30ea\u30f3\u30af\u3092\u767a\u884c\u3055\u305b\u3001\u30ca\u30ec\u30c3\u30b8\u30bd\u30fc\u30b9\u3092\u66f4\u65b0\u3059\u308b |\n| \u30d5\u30ed\u30fc\u304c100\u79d2\u3067\u8fd4\u3089\u306a\u3044 | \u30c1\u30b1\u30c3\u30c8\u8d77\u7968\u304c\u5931\u6557\u3059\u308b\u3002\u53d6\u5f97\u3059\u308b\u30c7\u30fc\u30bf\u3092\u7d5e\u308b |","log_storage":"- \u8cea\u554f\u3068\u56de\u7b54\uff08\u4f1a\u8a71\u306e\u8a18\u9332\uff09\n- \u53c2\u7167\u3055\u308c\u305f\u6587\u66f8\n- `answered_by_ai` \u3068 `escalation_reason`\n- \u30c1\u30b1\u30c3\u30c8\u306b\u8d77\u7968\u3055\u308c\u305f\u5185\u5bb9\u3068\u3001\u305d\u306e\u5f8c\u306e\u5bfe\u5fdc\u7d50\u679c\n\n**SharePoint \u3092\u30ca\u30ec\u30c3\u30b8\u30bd\u30fc\u30b9\u306b\u3057\u305f\u5834\u5408\u3001\u4f1a\u8a71\u306e\u8a18\u9332\u306b\u306f\u53c2\u7167\u3057\u305f\u6587\u66f8\u306e\u4e2d\u8eab\uff08`search_results`\uff09\u304c\u542b\u307e\u308c\u307e\u305b\u3093\u3002** 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Teams \u306e\u30c1\u30e3\u30c3\u30c8\u3067\u300cVPN\u304c\u3064\u306a\u304c\u3089\u306a\u3044\u300d\u300c\u5171\u6709\u30d5\u30a9\u30eb\u30c0\u306b\u5165\u308c\u306a\u3044\u300d\u3068\u66f8\u304f\u3068\u3001\u60c5\u5831\u30b7\u30b9\u30c6\u30e0\u90e8\u304c SharePoint \u306b\u7f6e\u3044\u3066\u3044\u308b\u624b\u9806\u66f8\u3068FAQ\u3092\u6839\u62e0\u306b\u3001\u305d\u306e\u5834\u3067\u56de\u7b54\u304c\u8fd4\u308b\u69cb\u6210\u3067\u3059\u3002\u56de\u7b54\u306b\u306f\u53c2\u7167\u3057\u305f\u6587\u66f8\u3078\u306e\u30ea\u30f3\u30af\u304c\u4ed8\u304d\u307e\u3059\u3002","before_flow":"1. \u793e\u54e1\u304c\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u306e\u4ee3\u8868\u30a2\u30c9\u30ec\u30b9\u3001Teams\u3001\u307e\u305f\u306f\u96fb\u8a71\u3067\u554f\u3044\u5408\u308f\u305b\u308b\n2. \u62c5\u5f53\u8005\u304c\u75c7\u72b6\u3092\u805e\u304d\u53d6\u308a\u3001\u3069\u306e\u7a2e\u985e\u306e\u554f\u984c\u304b\u3092\u5207\u308a\u5206\u3051\u308b\n3. \u8a72\u5f53\u3059\u308b\u624b\u9806\u66f8\u3092 SharePoint \u3067\u63a2\u3059\uff08\u898b\u3064\u304b\u3089\u306a\u3044\u3053\u3068\u3082\u3042\u308b\uff09\n4. \u624b\u9806\u3092\u8981\u7d04\u3057\u3066\u56de\u7b54\u3059\u308b\uff08\u96fb\u8a71\u306e\u5834\u5408\u306f\u53e3\u982d\u3067\u8aad\u307f\u4e0a\u3052\u308b\uff09\n5. \u89e3\u6c7a\u3057\u306a\u3051\u308c\u3070\u3001\u81ea\u5206\u3067\u8abf\u67fb\u3059\u308b\u304b\u3001\u62c5\u5f53\u8005\u3078\u5f15\u304d\u7d99\u3050\n6. \u30c1\u30b1\u30c3\u30c8\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\u306b\u5185\u5bb9\u3092\u8a18\u9332\u3059\u308b\n7. \u6708\u6b21\u3067\u4ef6\u6570\u3092\u96c6\u8a08\u3057\u3001\u591a\u3044\u554f\u3044\u5408\u308f\u305b\u3092\u5831\u544a\u3059\u308b\n\n\u554f\u984c\u306f4\u3064\u3042\u308a\u307e\u3059\u3002\n\n**\uff08a\uff09\u540c\u3058\u8cea\u554f\u304c\u7e70\u308a\u8fd4\u3057\u6765\u308b\u3002** \u6708600\u4ef6\u306e\u3046\u3061\u3001\u30d1\u30b9\u30ef\u30fc\u30c9\u3001VPN\u3001\u30d7\u30ea\u30f3\u30bf\u3001\u5171\u6709\u30d5\u30a9\u30eb\u30c0\u306e\u6a29\u9650\u3001\u30e9\u30a4\u30bb\u30f3\u30b9\u7533\u8acb\u306e5\u7a2e\u985e\u30676\u5272\u3092\u5360\u3081\u307e\u3059\u3002\u7b54\u3048\u306f\u3059\u3079\u3066\u624b\u9806\u66f8\u306b\u66f8\u304b\u308c\u3066\u3044\u307e\u3059\u3002\n\n**\uff08b\uff09\u793e\u54e1\u304c\u624b\u9806\u66f8\u3092\u63a2\u305b\u306a\u3044\u3002** \u624b\u9806\u66f8\u306f SharePoint \u306b\u3042\u308a\u307e\u3059\u304c\u3001\u793e\u54e1\u306f\u3069\u3053\u306b\u3042\u308b\u304b\u77e5\u308a\u307e\u305b\u3093\u3002\u300c\u805e\u3044\u305f\u307b\u3046\u304c\u901f\u3044\u300d\u72b6\u614b\u306b\u306a\u3063\u3066\u3044\u307e\u3059\u3002\n\n**\uff08c\uff09\u96fb\u8a71\u304c\u4f5c\u696d\u3092\u6b62\u3081\u308b\u3002** \u96fb\u8a71\u306f\u7740\u4fe1\u306e\u305f\u3073\u306b\u624b\u3092\u6b62\u3081\u307e\u3059\u30021\u4ef68\u5206\u3067\u3082\u3001\u4e2d\u65ad\u306e\u5f71\u97ff\u3092\u542b\u3081\u308b\u3068\u5b9f\u8cea\u306f\u305d\u308c\u4ee5\u4e0a\u304b\u304b\u308a\u307e\u3059\u3002\n\n**\uff08d\uff09\u4e8c\u6b21\u5bfe\u5fdc\u306b\u6642\u9593\u304c\u6b8b\u3089\u306a\u3044\u3002** \u4e00\u6b21\u5bfe\u5fdc\u306b\u8ffd\u308f\u308c\u3001\u8cc7\u7523\u7ba1\u7406\u3084\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u66f4\u65b0\u3068\u3044\u3063\u305f\u672c\u6765\u306e\u696d\u52d9\u304c\u5f8c\u56de\u3057\u306b\u306a\u308a\u307e\u3059\u3002","before_flow_steps":["\u793e\u54e1\u304c\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u306e\u4ee3\u8868\u30a2\u30c9\u30ec\u30b9\u3001Teams\u3001\u307e\u305f\u306f\u96fb\u8a71\u3067\u554f\u3044\u5408\u308f\u305b\u308b","\u62c5\u5f53\u8005\u304c\u75c7\u72b6\u3092\u805e\u304d\u53d6\u308a\u3001\u3069\u306e\u7a2e\u985e\u306e\u554f\u984c\u304b\u3092\u5207\u308a\u5206\u3051\u308b","\u8a72\u5f53\u3059\u308b\u624b\u9806\u66f8\u3092 SharePoint \u3067\u63a2\u3059\uff08\u898b\u3064\u304b\u3089\u306a\u3044\u3053\u3068\u3082\u3042\u308b\uff09","\u624b\u9806\u3092\u8981\u7d04\u3057\u3066\u56de\u7b54\u3059\u308b\uff08\u96fb\u8a71\u306e\u5834\u5408\u306f\u53e3\u982d\u3067\u8aad\u307f\u4e0a\u3052\u308b\uff09","\u89e3\u6c7a\u3057\u306a\u3051\u308c\u3070\u3001\u81ea\u5206\u3067\u8abf\u67fb\u3059\u308b\u304b\u3001\u62c5\u5f53\u8005\u3078\u5f15\u304d\u7d99\u3050","\u30c1\u30b1\u30c3\u30c8\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\u306b\u5185\u5bb9\u3092\u8a18\u9332\u3059\u308b","\u6708\u6b21\u3067\u4ef6\u6570\u3092\u96c6\u8a08\u3057\u3001\u591a\u3044\u554f\u3044\u5408\u308f\u305b\u3092\u5831\u544a\u3059\u308b"],"after_flow":"1. \u793e\u54e1\u304c Teams \u3067\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306b\u8cea\u554f\u3059\u308b\n2. **\u3010\u81ea\u52d5\u3011** \u8cea\u554f\u3057\u305f\u672c\u4eba\u306e\u6a29\u9650\u306e\u7bc4\u56f2\u3067\u3001\u624b\u9806\u66f8\u3068FAQ\u3092\u691c\u7d22\u3059\u308b\n3. **\u3010\u81ea\u52d5\u3011** \u898b\u3064\u304b\u3063\u305f\u5185\u5bb9\u3092\u6839\u62e0\u306b\u56de\u7b54\u3057\u3001\u53c2\u7167\u5143\u306e\u6587\u66f8\u30ea\u30f3\u30af\u3092\u4ed8\u3051\u308b\n4. **\u3010\u81ea\u52d5\u3011** \u624b\u9806\u66f8\u306b\u7b54\u3048\u304c\u306a\u3044\u5834\u5408\u306f\u3001\u63a8\u6e2c\u3067\u7b54\u3048\u305a\u300c\u8a18\u8f09\u304c\u306a\u3044\u300d\u3068\u8fd4\u3059\n5. **\u3010\u81ea\u52d5\u3011** \u7aef\u672b\u540d\u3001OS\u30d0\u30fc\u30b8\u30e7\u30f3\u3001\u75c7\u72b6\u304c\u51fa\u305f\u6642\u523b\u306a\u3069\u3092\u5bfe\u8a71\u3067\u805e\u304d\u53d6\u308b\n6. **\u3010\u81ea\u52d5\u3011** \u89e3\u6c7a\u3057\u306a\u3051\u308c\u3070\u3001\u3084\u308a\u53d6\u308a\u3092\u307e\u3068\u3081\u3066\u30c1\u30b1\u30c3\u30c8\u3092\u8d77\u7968\u3059\u308b\n7. **\u3010\u4eba\u3011** \u60c5\u5831\u30b7\u30b9\u30c6\u30e0\u90e8\u304c\u3001\u8d77\u7968\u3055\u308c\u305f\u30c1\u30b1\u30c3\u30c8\u3060\u3051\u3092\u898b\u3066\u5bfe\u5fdc\u3059\u308b\n8. **\u3010\u81ea\u52d5\u3011** \u56de\u7b54\u3067\u304d\u306a\u304b\u3063\u305f\u8cea\u554f\u3092\u8a18\u9332\u3057\u3001\u624b\u9806\u66f8\u306e\u4e0d\u8db3\u3092\u6d17\u3044\u51fa\u3059\u6750\u6599\u306b\u3059\u308b\n\n\u81ea\u52d5\u5316\u3055\u308c\u308b\u306e\u306f\u300c\u63a2\u3059\u300d\u300c\u8aad\u307f\u4e0a\u3052\u308b\u300d\u300c\u805e\u304d\u53d6\u308b\u300d\u300c\u8a18\u9332\u3059\u308b\u300d\u306e4\u3064\u3067\u3059\u3002**\u89e3\u6c7a\u3057\u306a\u3044\u554f\u984c\u3092\u8abf\u3079\u308b\u3053\u3068\u306f\u81ea\u52d5\u5316\u3057\u307e\u305b\u3093\u3002**","after_flow_steps":["\u793e\u54e1\u304c Teams \u3067\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306b\u8cea\u554f\u3059\u308b","**\u3010\u81ea\u52d5\u3011** \u8cea\u554f\u3057\u305f\u672c\u4eba\u306e\u6a29\u9650\u306e\u7bc4\u56f2\u3067\u3001\u624b\u9806\u66f8\u3068FAQ\u3092\u691c\u7d22\u3059\u308b","**\u3010\u81ea\u52d5\u3011** \u898b\u3064\u304b\u3063\u305f\u5185\u5bb9\u3092\u6839\u62e0\u306b\u56de\u7b54\u3057\u3001\u53c2\u7167\u5143\u306e\u6587\u66f8\u30ea\u30f3\u30af\u3092\u4ed8\u3051\u308b","**\u3010\u81ea\u52d5\u3011** \u624b\u9806\u66f8\u306b\u7b54\u3048\u304c\u306a\u3044\u5834\u5408\u306f\u3001\u63a8\u6e2c\u3067\u7b54\u3048\u305a\u300c\u8a18\u8f09\u304c\u306a\u3044\u300d\u3068\u8fd4\u3059","**\u3010\u81ea\u52d5\u3011** \u7aef\u672b\u540d\u3001OS\u30d0\u30fc\u30b8\u30e7\u30f3\u3001\u75c7\u72b6\u304c\u51fa\u305f\u6642\u523b\u306a\u3069\u3092\u5bfe\u8a71\u3067\u805e\u304d\u53d6\u308b","**\u3010\u81ea\u52d5\u3011** \u89e3\u6c7a\u3057\u306a\u3051\u308c\u3070\u3001\u3084\u308a\u53d6\u308a\u3092\u307e\u3068\u3081\u3066\u30c1\u30b1\u30c3\u30c8\u3092\u8d77\u7968\u3059\u308b","**\u3010\u4eba\u3011** \u60c5\u5831\u30b7\u30b9\u30c6\u30e0\u90e8\u304c\u3001\u8d77\u7968\u3055\u308c\u305f\u30c1\u30b1\u30c3\u30c8\u3060\u3051\u3092\u898b\u3066\u5bfe\u5fdc\u3059\u308b","**\u3010\u81ea\u52d5\u3011** \u56de\u7b54\u3067\u304d\u306a\u304b\u3063\u305f\u8cea\u554f\u3092\u8a18\u9332\u3057\u3001\u624b\u9806\u66f8\u306e\u4e0d\u8db3\u3092\u6d17\u3044\u51fa\u3059\u6750\u6599\u306b\u3059\u308b"],"architecture":"```\n\u793e\u54e1\uff08Teams \u306e1\u5bfe1\u30c1\u30e3\u30c3\u30c8\uff09\n   \u2502\n   \u25bc\nMicrosoft Copilot Studio \u306e\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\n   \u2502\n   \u251c\u2500\u2500\u25b6 \u30ca\u30ec\u30c3\u30b8\u30bd\u30fc\u30b9\uff1aSharePoint \u306e\u624b\u9806\u66f8\u30fbFAQ\n   \u2502       \u2514\u2500 \u8cea\u554f\u3057\u305f\u672c\u4eba\u306e\u95b2\u89a7\u6a29\u9650\u306e\u7bc4\u56f2\u3060\u3051\u3092\u691c\u7d22\n   \u2502\n   \u251c\u2500\u2500\u25b6 \u751f\u6210\u7684\u56de\u7b54 \u2500\u2500 \u898b\u3064\u304b\u3063\u305f\u6587\u66f8\u3092\u6839\u62e0\u306b\u56de\u7b54\uff0b\u51fa\u5178\u30ea\u30f3\u30af\n   \u2502\n   \u2514\u2500\u2500\u25b6 \u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u30d5\u30ed\u30fc\uff08Power Automate\uff09\n           \u251c\u2500 \u30c1\u30b1\u30c3\u30c8\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\u3078\u306e\u8d77\u7968\n           \u2514\u2500 \u4f1a\u8a71\u30ed\u30b0\u306e\u8a18\u9332\n   \u2502\n   \u25bc\n\u89e3\u6c7a\u3057\u305f\uff1a\u4f1a\u8a71\u3067\u5b8c\u4e86\n\u89e3\u6c7a\u3057\u306a\u3044\uff1a\u30c1\u30b1\u30c3\u30c8\u304c\u8d77\u7968\u3055\u308c\u3001\u60c5\u30b7\u30b9\u304c\u5bfe\u5fdc\u3010\u4eba\u3011\n```\n\n| \u5f79\u5272 | \u60f3\u5b9a\u3059\u308b\u88fd\u54c1 | \u4ee3\u66ff\u5019\u88dc |\n|:--|:--|:--|\n| \u5b9f\u884c\u74b0\u5883 | Microsoft Copilot Studio\uff08Teams\u4e0a\u306e\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\uff09 | ChatGPT \u306e\u30ab\u30b9\u30bf\u30e0GPT\u3001Gemini Gems |\n| \u691c\u7d22\u57fa\u76e4 | SharePoint\uff08\u30ca\u30ec\u30c3\u30b8\u30bd\u30fc\u30b9\uff09 | Azure AI Search\u3001OpenSearch |\n| \u751f\u6210AI | Microsoft Copilot Studio \u306e\u751f\u6210\u7684\u56de\u7b54 | Claude API\u3001OpenAI API |\n| \u9023\u643a | Power Automate\uff08\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u30d5\u30ed\u30fc\uff09 | Make\u3001n8n |\n| \u5bfe\u8a71\u306e\u7a93\u53e3 | Microsoft Teams | \u793e\u5185\u30dd\u30fc\u30bf\u30eb\u3001\u30e1\u30fc\u30eb |\n\n**AI\u3088\u308a\u5148\u306b\u5165\u308c\u308b\u3079\u304d\u3082\u306e\u304c\u3042\u308a\u307e\u3059\u3002\u30d1\u30b9\u30ef\u30fc\u30c9\u30ea\u30bb\u30c3\u30c8\u3067\u3059\u3002** \u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u3078\u306e\u554f\u3044\u5408\u308f\u305b\u3067\u6700\u3082\u591a\u3044\u300c\u30d1\u30b9\u30ef\u30fc\u30c9\u3092\u5fd8\u308c\u305f\u300d\u306f\u3001Microsoft Entra ID \u306e\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9\u30d1\u30b9\u30ef\u30fc\u30c9\u30ea\u30bb\u30c3\u30c8\uff08SSPR\uff09\u3067\u3001AI\u3092\u4f7f\u308f\u305a\u306b\u793e\u54e1\u81ea\u8eab\u304c\u89e3\u6c7a\u3067\u304d\u307e\u3059\u3002\u30af\u30e9\u30a6\u30c9\u306e\u307f\u306e\u30e6\u30fc\u30b6\u30fc\u306f Microsoft Entra ID Free \u3067\u3082\u5229\u7528\u3067\u304d\u3001\u30aa\u30f3\u30d7\u30ec\u30df\u30b9\u306e Active Directory \u3068\u540c\u671f\u3057\u3066\u3044\u3066\u30d1\u30b9\u30ef\u30fc\u30c9\u306e\u66f8\u304d\u623b\u3057\u304c\u5fc5\u8981\u306a\u5834\u5408\u306f Microsoft Entra ID P1 \u4ee5\u4e0a\uff08\u307e\u305f\u306f Microsoft 365 Business Premium\uff09\u304c\u5fc5\u8981\u3067\u3059\u3002**\u307e\u305a\u3053\u3053\u3092\u585e\u3044\u3067\u304b\u3089\u3001\u6b8b\u3063\u305f\u554f\u3044\u5408\u308f\u305b\u3092AI\u306e\u5bfe\u8c61\u306b\u3057\u3066\u304f\u3060\u3055\u3044\u3002**","implementation_steps":"### \u30c8\u30ea\u30ac\u30fc\n\n**\u793e\u54e1\u304c Teams \u3067\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306b\u8a71\u3057\u304b\u3051\u305f\u3053\u3068**\u304c\u8d77\u70b9\u3067\u3059\u3002\u5b9a\u6642\u5b9f\u884c\u3084\u30e1\u30fc\u30eb\u76e3\u8996\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002\n\nCopilot Studio \u3067\u4f5c\u3063\u305f\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306f Teams \u306b\u516c\u958b\u3067\u304d\u307e\u3059\u3002\u516c\u958b\u3059\u308b\u3068\u3001\u751f\u6210\u7684\u56de\u7b54\u306e\u547c\u3073\u51fa\u3057\u306f\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3068\u4f1a\u8a71\u3057\u3066\u3044\u308b\u30e6\u30fc\u30b6\u30fc\u672c\u4eba\u306e\u8cc7\u683c\u3067\u5b9f\u884c\u3055\u308c\u307e\u3059\u3002\u8a8d\u8a3c\u306f\u65e2\u5b9a\u3067\u300cMicrosoft \u3067\u8a8d\u8a3c\u3059\u308b\u300d\u304c\u8a2d\u5b9a\u3055\u308c\u3066\u304a\u308a\u3001Teams\u3001Power Apps\u3001Microsoft 365 Copilot \u3067\u52d5\u304d\u307e\u3059\u3002\n\n**\u91cd\u8981\u306a\u5236\u7d04\u304c\u3042\u308a\u307e\u3059\u3002** SharePoint \u3092\u30ca\u30ec\u30c3\u30b8\u30bd\u30fc\u30b9\u306b\u3057\u305f\u751f\u6210\u7684\u56de\u7b54\u306f\u3001Teams \u306e1\u5bfe1\u30c1\u30e3\u30c3\u30c8\u3067\u5229\u7528\u3067\u304d\u307e\u3059\u3002\u30b0\u30eb\u30fc\u30d7\u30c1\u30e3\u30c3\u30c8\u3068\u30c1\u30e3\u30cd\u30eb\u306e\u6295\u7a3f\u3067\u306f\u307e\u3060\u5229\u7528\u3067\u304d\u307e\u305b\u3093\u3002**\u300c\u90e8\u7f72\u306e\u30c1\u30e3\u30cd\u30eb\u306b\u7f6e\u3044\u3066\u5168\u54e1\u3067\u4f7f\u3046\u300d\u69cb\u6210\u306f\u6210\u308a\u7acb\u3061\u307e\u305b\u3093\u3002** 1\u4eba\u305a\u3064\u306e\u30c1\u30e3\u30c3\u30c8\u3067\u4f7f\u3046\u524d\u63d0\u3067\u8a2d\u8a08\u3057\u3066\u304f\u3060\u3055\u3044\u3002\n\n### \u5165\u529b\u30c7\u30fc\u30bf\n\n| \u30c7\u30fc\u30bf | \u4e2d\u8eab | \u53d6\u5f97\u5143 |\n|:--|:--|:--|\n| \u624b\u9806\u66f8 | VPN\u8a2d\u5b9a\u3001\u30d7\u30ea\u30f3\u30bf\u8ffd\u52a0\u3001\u5171\u6709\u30d5\u30a9\u30eb\u30c0\u7533\u8acb\u306a\u3069\u306e\u64cd\u4f5c\u624b\u9806 | SharePoint \u306e\u30b5\u30a4\u30c8 |\n| \u793e\u5185FAQ | \u904e\u53bb\u306e\u554f\u3044\u5408\u308f\u305b\u3068\u56de\u7b54 | SharePoint \u306e\u30ea\u30b9\u30c8 |\n| \u7533\u8acb\u30d5\u30a9\u30fc\u30e0\u306e\u6848\u5185 | \u30e9\u30a4\u30bb\u30f3\u30b9\u7533\u8acb\u3001\u6a29\u9650\u7533\u8acb\u306e\u7a93\u53e3\u3068\u5fc5\u8981\u4e8b\u9805 | SharePoint \u306e\u30da\u30fc\u30b8 |\n| \u7aef\u672b\u30fb\u5229\u7528\u8005\u306e\u60c5\u5831 | \u793e\u54e1\u304c\u5bfe\u8a71\u306e\u4e2d\u3067\u7b54\u3048\u308b\u7aef\u672b\u540d\u3001OS\u3001\u767a\u751f\u6642\u523b | \u4f1a\u8a71\uff08\u4eba\u304c\u5165\u529b\u3059\u308b\uff09 |\n\n\u793e\u54e1\u540d\u7c3f\u3084\u8cc7\u7523\u7ba1\u7406\u53f0\u5e33\u3092\u81ea\u52d5\u3067\u5f15\u304f\u3053\u3068\u306f\u3001\u6700\u521d\u306e\u69cb\u6210\u306b\u306f\u5165\u308c\u307e\u305b\u3093\u3002\u9023\u643a\u5148\u304c\u5897\u3048\u308b\u307b\u3069\u6a29\u9650\u8a2d\u8a08\u304c\u8907\u96d1\u306b\u306a\u308a\u307e\u3059\u3002\n\n### \u30c7\u30fc\u30bf\u306e\u53d6\u5f97\u65b9\u6cd5\n\n**\u624b\u9806\u66f8\uff1a** Copilot Studio \u306e\u300c\u77e5\u8b58\u3092\u8ffd\u52a0\u300d\u304b\u3089 SharePoint \u3092\u9078\u3073\u3001\u30b5\u30a4\u30c8\u307e\u305f\u306f\u30d5\u30a9\u30eb\u30c0\u306eURL\u3092\u767b\u9332\u3057\u307e\u3059\u3002\u767b\u9332\u3057\u305fURL\u3068\u305d\u306e\u4e0b\u4f4d\u30d1\u30b9\u304c\u691c\u7d22\u5bfe\u8c61\u306b\u306a\u308a\u307e\u3059\u3002**\u89aa\u30d5\u30a9\u30eb\u30c0\u3001\u5144\u5f1f\u30d5\u30a9\u30eb\u30c0\u3001\u5225\u30b5\u30a4\u30c8\u306f\u3001\u500b\u5225\u306b\u767b\u9332\u3057\u306a\u3044\u9650\u308a\u691c\u7d22\u3055\u308c\u307e\u305b\u3093\u3002** \u4f8b\u3048\u3070 `contoso.sharepoint.com\/sites` \u3092\u767b\u9332\u3059\u308b\u3068 `contoso.sharepoint.com\/sites\/policies` \u3082\u542b\u307e\u308c\u307e\u3059\u3002\n\n**\u793e\u5185FAQ\uff1a** SharePoint \u30ea\u30b9\u30c8\u3092\u30ca\u30ec\u30c3\u30b8\u30bd\u30fc\u30b9\u3068\u3057\u3066\u8ffd\u52a0\u3059\u308b\u3068\u3001\u30ea\u30b9\u30c8\u3078\u306e\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u63a5\u7d9a\u306b\u306a\u308a\u3001\u5e38\u306b\u6700\u65b0\u306e\u30c7\u30fc\u30bf\u304c\u53c2\u7167\u3055\u308c\u307e\u3059\u30021\u5ea6\u306b\u9078\u3079\u308b\u306e\u306f10\u500b\u307e\u3067\u3067\u300110\u500b\u4ee5\u5185\u306b\u53ce\u3081\u308b\u3053\u3068\u304c\u63a8\u5968\u3055\u308c\u3066\u3044\u307e\u3059\u3002**1\u3064\u306e\u30ea\u30b9\u30c8\u304c35,000\u884c\u3092\u8d85\u3048\u308b\u3068\u3001\u56de\u7b54\u54c1\u8cea\u3068\u5fdc\u7b54\u6642\u9593\u306b\u5f71\u97ff\u3057\u307e\u3059\u3002**\n\n**\u53e4\u3044\u6587\u66f8\u3092\u9664\u304f\uff1a** \u30ca\u30ec\u30c3\u30b8\u30bd\u30fc\u30b9\u306e\u8a73\u7d30\u8a2d\u5b9a\u3067\u3001\u30bf\u30a4\u30c8\u30eb\u3001\u4f5c\u6210\u8005\u3001\u66f4\u65b0\u8005\u3001\u66f4\u65b0\u65e5\u3067\u7d5e\u308a\u8fbc\u307f\u6761\u4ef6\u3092\u4f5c\u308c\u307e\u3059\u3002\u300c\u66f4\u65b0\u65e5\u304c\u6307\u5b9a\u65e5\u4ee5\u964d\u300d\u3068\u3044\u3046\u6761\u4ef6\u3092\u5165\u308c\u3066\u304a\u304f\u3068\u3001\u5ec3\u6b62\u3055\u308c\u305f\u624b\u9806\u66f8\u3092\u53c2\u7167\u3055\u305b\u305a\u306b\u6e08\u307f\u307e\u3059\u3002\n\n### \u524d\u51e6\u7406\n\n1. **\u624b\u9806\u66f8\u306e\u7f6e\u304d\u5834\u6240\u30921\u304b\u6240\u306b\u307e\u3068\u3081\u308b** \u2026 \u8907\u6570\u30b5\u30a4\u30c8\u306b\u6563\u3063\u3066\u3044\u308b\u3068URL\u3092\u500b\u5225\u306b\u767b\u9332\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u7528\u306e\u30b5\u30a4\u30c8\u3092\u4f5c\u308a\u3001\u305d\u3053\u306b\u96c6\u7d04\u3059\u308b\u306e\u304c\u78ba\u5b9f\u3067\u3059\n2. **\u6587\u66f8\u5185\u306e\u30ea\u30f3\u30af\u3092\u672c\u6587\u306b\u5c55\u958b\u3059\u308b** \u2026 **\u767b\u9332\u3057\u305f\u6587\u66f8\u306b\u542b\u307e\u308c\u308b\u30cf\u30a4\u30d1\u30fc\u30ea\u30f3\u30af\u306f\u8fbf\u3089\u308c\u307e\u305b\u3093\u3002** \u300c\u8a73\u7d30\u306f\u5225\u7d19\u53c2\u7167\u300d\u3068\u66f8\u3044\u3066\u3042\u308b\u624b\u9806\u66f8\u306f\u3001\u53c2\u7167\u5148\u3092\u72ec\u7acb\u3057\u305f\u30ca\u30ec\u30c3\u30b8\u30bd\u30fc\u30b9\u3068\u3057\u3066\u767b\u9332\u3059\u308b\u304b\u3001\u672c\u6587\u306b\u5185\u5bb9\u3092\u66f8\u304d\u8db3\u3057\u307e\u3059\n3. **\u6697\u53f7\u5316\u3055\u308c\u305f\u6587\u66f8\u3092\u5916\u3059** \u2026 \u6697\u53f7\u5316\u3092\u4f34\u3046\u79d8\u5bc6\u5ea6\u30e9\u30d9\u30eb\u3001Double Key Encryption\u3001\u30d1\u30b9\u30ef\u30fc\u30c9\u4fdd\u8b77\u3055\u308c\u305f\u30d5\u30a1\u30a4\u30eb\u306f\u3001\u6a29\u9650\u304c\u3042\u3063\u3066\u3082\u5185\u5bb9\u3092\u8aad\u307f\u53d6\u308c\u305a\u300c\u56de\u7b54\u306a\u3057\u300d\u306b\u306a\u308a\u307e\u3059\u3002\u5bfe\u8c61\u304b\u3089\u5916\u3057\u3001\u5e73\u6587\u3067\u7f6e\u304d\u76f4\u3057\u307e\u3059\n4. **\u5ec3\u6b62\u3055\u308c\u305f\u624b\u9806\u66f8\u3092\u6d88\u3059** \u2026 \u53e4\u3044\u624b\u9806\u3092\u56de\u7b54\u3055\u308c\u308b\u306e\u304c\u6700\u60aa\u306e\u4e8b\u6545\u3067\u3059\u3002\u6539\u8a02\u5c65\u6b74\u306e\u306a\u3044\u624b\u9806\u66f8\u306f\u3001\u3053\u306e\u6a5f\u4f1a\u306b\u4e00\u5ea6\u68da\u5378\u3057\u3057\u307e\u3059\n\n### AI\u306b\u4f55\u3092\u3055\u305b\u308b\u306e\u304b\n\n| \u51e6\u7406 | \u5185\u5bb9 |\n|:--|:--|\n| \u8cea\u554f\u306e\u8a00\u3044\u63db\u3048\u306e\u5438\u53ce | \u300c\u30cd\u30c3\u30c8\u306b\u3064\u306a\u304c\u3089\u306a\u3044\u300d\u300cVPN\u304c\u843d\u3061\u308b\u300d\u300c\u5728\u5b85\u3067\u793e\u5185\u30b7\u30b9\u30c6\u30e0\u304c\u958b\u304b\u306a\u3044\u300d\u3092\u540c\u3058\u554f\u984c\u3068\u3057\u3066\u6271\u3046 |\n| \u624b\u9806\u66f8\u3092\u6839\u62e0\u306b\u3057\u305f\u56de\u7b54 | \u8a72\u5f53\u7b87\u6240\u3092\u8981\u7d04\u3057\u3001\u51fa\u5178\u30ea\u30f3\u30af\u3092\u4ed8\u3051\u3066\u8fd4\u3059 |\n| \u4e0d\u8db3\u60c5\u5831\u306e\u805e\u304d\u53d6\u308a | \u7aef\u672b\u540d\u3001OS\u3001\u767a\u751f\u6642\u523b\u3001\u30a8\u30e9\u30fc\u30e1\u30c3\u30bb\u30fc\u30b8\u3092\u5bfe\u8a71\u3067\u57cb\u3081\u308b |\n| \u56de\u7b54\u3067\u304d\u308b\u304b\u306e\u5224\u5b9a | \u624b\u9806\u66f8\u306b\u7b54\u3048\u304c\u306a\u3051\u308c\u3070\u3001\u63a8\u6e2c\u305b\u305a\u30c1\u30b1\u30c3\u30c8\u8d77\u7968\u3078\u56de\u3059 |\n| \u8d77\u7968\u5185\u5bb9\u306e\u4f5c\u6210 | \u75c7\u72b6\u3001\u8a66\u3057\u305f\u3053\u3068\u3001\u7aef\u672b\u60c5\u5831\u3092\u5b9a\u578b\u306e\u30c1\u30b1\u30c3\u30c8\u9805\u76ee\u306b\u6574\u5f62\u3059\u308b |\n\n**\u969c\u5bb3\u306e\u539f\u56e0\u3092\u63a8\u5b9a\u3055\u305b\u308b\u3053\u3068\u306f\u3057\u307e\u305b\u3093\u3002** \u624b\u9806\u66f8\u306b\u66f8\u304b\u308c\u3066\u3044\u308b\u3053\u3068\u3092\u6848\u5185\u3059\u308b\u5f79\u5272\u306b\u9650\u5b9a\u3057\u307e\u3059\u3002\n\n### \u30d7\u30ed\u30f3\u30d7\u30c8\u307e\u305f\u306f\u6307\u793a\u5185\u5bb9\u306e\u4f8b\n\nCopilot Studio \u306e\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u6307\u793a\uff08instructions\uff09\u306b\u3001\u6b21\u306e\u3088\u3046\u306a\u5185\u5bb9\u3092\u66f8\u304d\u307e\u3059\u3002\n\n```\n\u3042\u306a\u305f\u306f\u793e\u5185\u306e\u60c5\u5831\u30b7\u30b9\u30c6\u30e0\u90e8\u306e\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u62c5\u5f53\u3067\u3059\u3002\n\u793e\u54e1\u304b\u3089\u306eIT\u554f\u3044\u5408\u308f\u305b\u306b\u3001\u767b\u9332\u3055\u308c\u305f\u624b\u9806\u66f8\u3068FAQ\u3060\u3051\u3092\u6839\u62e0\u306b\u56de\u7b54\u3057\u3066\u304f\u3060\u3055\u3044\u3002\n\n\u3010\u53b3\u5b88\u4e8b\u9805\u3011\n- \u767b\u9332\u3055\u308c\u305f\u30ca\u30ec\u30c3\u30b8\u30bd\u30fc\u30b9\u306b\u66f8\u304b\u308c\u3066\u3044\u306a\u3044\u3053\u3068\u306f\u7b54\u3048\u306a\u3044\u3067\u304f\u3060\u3055\u3044\u3002\n  \u4e00\u822c\u7684\u306aIT\u77e5\u8b58\u3084\u30a4\u30f3\u30bf\u30fc\u30cd\u30c3\u30c8\u4e0a\u306e\u60c5\u5831\u3067\u88dc\u308f\u306a\u3044\u3067\u304f\u3060\u3055\u3044\u3002\n  \u8a72\u5f53\u3059\u308b\u8a18\u8f09\u304c\u306a\u3044\u5834\u5408\u306f\u300c\u624b\u9806\u66f8\u306b\u8a18\u8f09\u304c\u306a\u3044\u305f\u3081\u62c5\u5f53\u8005\u3078\u5f15\u304d\u7d99\u304e\u307e\u3059\u300d\u3068\u8fd4\u3057\u3066\u304f\u3060\u3055\u3044\u3002\n- \u56de\u7b54\u306b\u306f\u5fc5\u305a\u53c2\u7167\u3057\u305f\u6587\u66f8\u306e\u30ea\u30f3\u30af\u3092\u4ed8\u3051\u3066\u304f\u3060\u3055\u3044\u3002\n- \u30d1\u30b9\u30ef\u30fc\u30c9\u3084\u8a8d\u8a3c\u30b3\u30fc\u30c9\u3092\u805e\u304d\u51fa\u3055\u306a\u3044\u3067\u304f\u3060\u3055\u3044\u3002\n  \u793e\u54e1\u304c\u5165\u529b\u3057\u3088\u3046\u3068\u3057\u305f\u5834\u5408\u306f\u6b62\u3081\u3066\u304f\u3060\u3055\u3044\u3002\n- \u7aef\u672b\u3084\u30b7\u30b9\u30c6\u30e0\u306e\u8a2d\u5b9a\u5909\u66f4\u3092\u3001\u793e\u54e1\u306b\u4ee3\u308f\u3063\u3066\u5b9f\u884c\u3057\u306a\u3044\u3067\u304f\u3060\u3055\u3044\u3002\n  \u624b\u9806\u3092\u6848\u5185\u3059\u308b\u3060\u3051\u306b\u3057\u3066\u304f\u3060\u3055\u3044\u3002\n- \u30c1\u30b1\u30c3\u30c8\u3092\u8d77\u7968\u3059\u308b\u524d\u306b\u3001\u6b21\u306e\u9805\u76ee\u304c\u57cb\u307e\u3063\u3066\u3044\u308b\u304b\u78ba\u8a8d\u3057\u3066\u304f\u3060\u3055\u3044\u3002\n  \u7aef\u672b\u540d\uff0fOS\u306e\u30d0\u30fc\u30b8\u30e7\u30f3\uff0f\u767a\u751f\u3057\u305f\u65e5\u6642\uff0f\u30a8\u30e9\u30fc\u30e1\u30c3\u30bb\u30fc\u30b8\uff0f\u3059\u3067\u306b\u8a66\u3057\u305f\u3053\u3068\n- \u969c\u5bb3\u306e\u539f\u56e0\u3092\u63a8\u6e2c\u3057\u3066\u4f1d\u3048\u306a\u3044\u3067\u304f\u3060\u3055\u3044\u3002\n```\n\n**\u300c\u4e00\u822c\u7684\u306aIT\u77e5\u8b58\u3067\u88dc\u308f\u306a\u3044\u300d\u306e1\u884c\u304c\u8981\u70b9\u3067\u3059\u3002** \u3053\u308c\u3092\u5916\u3059\u3068\u3001\u81ea\u793e\u306e\u8a2d\u5b9a\u3068\u9055\u3046\u4e00\u822c\u8ad6\u3092\u56de\u7b54\u3057\u3066\u3057\u307e\u3044\u307e\u3059\u3002\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u5074\u3067\u3082\u3001Web\u691c\u7d22\u3068\u300c\u4e00\u822c\u77e5\u8b58\u3092\u4f7f\u7528\u3059\u308b\u300d\u306e\u8a2d\u5b9a\u3092\u7121\u52b9\u306b\u3057\u307e\u3059\u3002\u30c8\u30d4\u30c3\u30af\u5358\u4f4d\u306e\u751f\u6210\u7684\u56de\u7b54\u30ce\u30fc\u30c9\u306b\u3082\u540c\u3058\u8a2d\u5b9a\u304c\u3042\u308b\u305f\u3081\u3001\u4e21\u65b9\u3092\u5207\u3063\u3066\u304f\u3060\u3055\u3044\u3002\u3053\u308c\u3089\u3092\u5207\u308b\u3068\u3001\u7d5e\u308a\u8fbc\u3093\u3060\u30ca\u30ec\u30c3\u30b8\u30bd\u30fc\u30b9\u306b\u7b54\u3048\u304c\u306a\u3044\u5834\u5408\u306b\u300c\u56de\u7b54\u306a\u3057\u300d\u304c\u8fd4\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002\n\n### \u51fa\u529b\u5f62\u5f0f\n\n\u4f1a\u8a71\u306e\u56de\u7b54\u306f\u81ea\u7136\u6587\u3067\u3059\u304c\u3001\u30c1\u30b1\u30c3\u30c8\u8d77\u7968\u3078\u6e21\u3059\u90e8\u5206\u306f\u9805\u76ee\u3092\u56fa\u5b9a\u3057\u307e\u3059\u3002\n\n```json\n{\n  \"category\": \"\u30d1\u30b9\u30ef\u30fc\u30c9 | \u30cd\u30c3\u30c8\u30ef\u30fc\u30af | \u7aef\u672b | \u30d7\u30ea\u30f3\u30bf | \u6a29\u9650\u7533\u8acb | \u30e9\u30a4\u30bb\u30f3\u30b9 | \u305d\u306e\u4ed6\",\n  \"summary\": \"\",\n  \"device_name\": \"\",\n  \"os_version\": \"\",\n  \"occurred_at\": \"\",\n  \"error_message\": \"\",\n  \"steps_tried\": [],\n  \"answered_by_ai\": true,\n  \"escalation_reason\": \"\",\n  \"referenced_documents\": []\n}\n```\n\n`answered_by_ai` \u3068 `escalation_reason` \u3092\u5fc5\u305a\u6b8b\u3057\u307e\u3059\u3002\u3053\u308c\u304c\u300c\u4f55\u304c\u7b54\u3048\u3089\u308c\u3066\u3044\u306a\u3044\u304b\u300d\u306e\u4e00\u89a7\u306b\u306a\u308a\u3001\u624b\u9806\u66f8\u3092\u8db3\u3059\u512a\u5148\u9806\u4f4d\u306b\u306a\u308a\u307e\u3059\u3002\n\n### \u30b7\u30b9\u30c6\u30e0\u9023\u643a\n\n\u30c1\u30b1\u30c3\u30c8\u8d77\u7968\u306f\u3001Copilot Studio \u304b\u3089\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u30d5\u30ed\u30fc\u3092\u547c\u3073\u51fa\u3057\u3066\u884c\u3044\u307e\u3059\u3002\u30d5\u30ed\u30fc\u3092\u547c\u3079\u308b\u3088\u3046\u306b\u3059\u308b\u306b\u306f\u3001\u6b21\u306e\u6761\u4ef6\u3092\u3059\u3079\u3066\u6e80\u305f\u3059\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\n\n| \u6761\u4ef6 | \u5185\u5bb9 |\n|:--|:--|\n| \u30c8\u30ea\u30ac\u30fc | \u300c\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u304c\u30d5\u30ed\u30fc\u3092\u547c\u3073\u51fa\u3059\u3068\u304d\u300d\u30c8\u30ea\u30ac\u30fc\u3092\u4f7f\u3046 |\n| \u5fdc\u7b54\u30a2\u30af\u30b7\u30e7\u30f3 | \u300c\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306b\u5fdc\u7b54\u3059\u308b\u300d\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u7f6e\u304f |\n| \u5fdc\u7b54\u65b9\u5f0f | \u300c\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306b\u5fdc\u7b54\u3059\u308b\u300d\u306e\u8a2d\u5b9a\u3067\u3001**\u975e\u540c\u671f\u5fdc\u7b54\u306e\u30c8\u30b0\u30eb\u3092\u30aa\u30d5\u306b\u3059\u308b**\uff08\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u5fdc\u7b54\u306b\u3059\u308b\uff09 |\n| \u516c\u958b | \u30d5\u30ed\u30fc\u3092\u516c\u958b\u6e08\u307f\u306b\u3059\u308b |\n| \u6642\u9593 | **100\u79d2\u306e\u30a2\u30af\u30b7\u30e7\u30f3\u5236\u9650\u5185\u306b\u5fdc\u7b54\u3059\u308b**\u3002\u51e6\u7406\u3068\u8fd4\u3059\u30c7\u30fc\u30bf\u91cf\u3092\u7d5e\u308b |\n\n\u6761\u4ef6\u3092\u6e80\u305f\u3057\u305f\u30d5\u30ed\u30fc\u3092\u3001\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u5168\u4f53\u306e\u30c4\u30fc\u30eb\u3068\u3057\u3066\u3001\u307e\u305f\u306f\u30c8\u30d4\u30c3\u30af\u5358\u4f4d\u306e\u30c4\u30fc\u30eb\u3068\u3057\u3066\u8ffd\u52a0\u3057\u307e\u3059\u3002\u8ffd\u52a0\u6642\u306e\u8aac\u660e\u6587\u306f\u3001\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u304c\u3044\u3064\u547c\u3076\u304b\u3092\u5224\u65ad\u3059\u308b\u6750\u6599\u306b\u306a\u308b\u305f\u3081\u3001\u5177\u4f53\u7684\u306b\u66f8\u3044\u3066\u304f\u3060\u3055\u3044\u3002\n\n\u30c1\u30b1\u30c3\u30c8\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\u3078\u306e\u767b\u9332\u65b9\u6cd5\u306f\u88fd\u54c1\u306b\u3088\u3063\u3066\u7570\u306a\u308a\u307e\u3059\u3002**\u3053\u306e\u90e8\u5206\u306f\u5229\u7528\u74b0\u5883\u306b\u5fdc\u3058\u305f\u500b\u5225\u78ba\u8a8d\u304c\u5fc5\u8981\u3067\u3059\u3002**\n\n### \u4eba\u9593\u306e\u78ba\u8a8d\n\n**\u56de\u7b54\u306f\u4eba\u304c\u78ba\u8a8d\u3057\u307e\u305b\u3093\u3002\u30c1\u30b1\u30c3\u30c8\u5bfe\u5fdc\u306f\u4eba\u304c\u884c\u3044\u307e\u3059\u3002**\n\n\u56de\u7b54\u3092\u5168\u4ef6\u78ba\u8a8d\u3059\u308b\u69cb\u6210\u3067\u306f\u3001\u60c5\u30b7\u30b9\u306e\u5de5\u6570\u304c\u6e1b\u308a\u307e\u305b\u3093\u3002\u3053\u3053\u3067\u78ba\u8a8d\u3092\u631f\u307e\u305a\u306b\u6e08\u3080\u7406\u7531\u306f3\u3064\u3067\u3059\u3002\n\n- \u56de\u7b54\u306e\u6839\u62e0\u304c\u3001\u60c5\u30b7\u30b9\u81ea\u8eab\u304c\u66f8\u3044\u305f\u624b\u9806\u66f8\u306b\u9650\u5b9a\u3055\u308c\u3066\u3044\u308b\n- \u51fa\u5178\u30ea\u30f3\u30af\u304c\u4ed8\u3044\u3066\u304a\u308a\u3001\u793e\u54e1\u304c\u539f\u6587\u3092\u78ba\u8a8d\u3067\u304d\u308b\n- \u8a2d\u5b9a\u5909\u66f4\u3092AI\u304c\u5b9f\u884c\u305b\u305a\u3001\u6848\u5185\u3059\u308b\u3060\u3051\u3067\u3042\u308b\n\n\u305f\u3060\u3057\u3001\u6b21\u306f\u4eba\u304c\u5bfe\u5fdc\u3057\u307e\u3059\u3002\n\n- \u624b\u9806\u66f8\u306b\u7b54\u3048\u304c\u306a\u3044\u554f\u3044\u5408\u308f\u305b\uff08\u30c1\u30b1\u30c3\u30c8\u3068\u3057\u3066\u60c5\u30b7\u30b9\u3078\uff09\n- \u6a29\u9650\u306e\u4ed8\u4e0e\u3001\u30e9\u30a4\u30bb\u30f3\u30b9\u306e\u5272\u308a\u5f53\u3066\u3001\u30a2\u30ab\u30a6\u30f3\u30c8\u306e\u30ed\u30c3\u30af\u89e3\u9664\u306a\u3069\u306e\u5b9f\u884c\u3092\u4f34\u3046\u3082\u306e\n- \u969c\u5bb3\u306e\u5207\u308a\u5206\u3051\u3068\u5fa9\u65e7\n\n**\u516c\u958b\u76f4\u5f8c\u306e2\u9031\u9593\u306f\u3001\u56de\u7b54\u3055\u308c\u305f\u4f1a\u8a71\u3092\u5168\u4ef6\u8aad\u3093\u3067\u304f\u3060\u3055\u3044\u3002** \u8aa4\u3063\u305f\u6848\u5185\u304c\u51fa\u3066\u3044\u306a\u3044\u304b\u3092\u898b\u308b\u305f\u3081\u3067\u3059\u3002\u4ef6\u6570\u304c\u8aad\u3081\u308b\u91cf\u306e\u3046\u3061\u306b\u898b\u3066\u304a\u304b\u306a\u3044\u3068\u3001\u3042\u3068\u304b\u3089\u9061\u308c\u307e\u305b\u3093\u3002\n\n### \u4f8b\u5916\u51e6\u7406\n\n| \u8d77\u304d\u308b\u3053\u3068 | \u5bfe\u5fdc |\n|:--|:--|\n| \u624b\u9806\u66f8\u306b\u7b54\u3048\u304c\u306a\u3044 | \u63a8\u6e2c\u305b\u305a\u300c\u8a18\u8f09\u304c\u306a\u3044\u300d\u3068\u8fd4\u3057\u3001\u30c1\u30b1\u30c3\u30c8\u3092\u8d77\u7968\u3059\u308b |\n| \u6a29\u9650\u304c\u306a\u304f\u6587\u66f8\u3092\u8aad\u3081\u306a\u3044 | \u300c\u56de\u7b54\u306a\u3057\u300d\u306b\u306a\u308b\u3002\u6587\u66f8\u306e\u6a29\u9650\u8a2d\u5b9a\u3092\u898b\u76f4\u3059 |\n| \u6697\u53f7\u5316\u3055\u308c\u305f\u6587\u66f8\u3092\u53c2\u7167\u3057\u3088\u3046\u3068\u3057\u305f | \u5185\u5bb9\u3092\u8aad\u307f\u53d6\u308c\u306a\u3044\u3002\u5bfe\u8c61\u304b\u3089\u5916\u3057\u3001\u5e73\u6587\u306e\u7248\u3092\u7528\u610f\u3059\u308b |\n| \u8cea\u554f\u304c2\u3064\u4ee5\u4e0a\u6df7\u3056\u3063\u3066\u3044\u308b | 1\u3064\u305a\u3064\u306b\u5206\u3051\u3066\u78ba\u8a8d\u3059\u308b |\n| \u7dca\u6025\u306e\u969c\u5bb3\uff08\u5168\u793e\u3067\u4f7f\u3048\u306a\u3044\u7b49\uff09 | AI\u3067\u5bfe\u5fdc\u3057\u306a\u3044\u3002\u969c\u5bb3\u9023\u7d61\u306e\u7a93\u53e3\u3078\u8a98\u5c0e\u3059\u308b |\n| \u30d1\u30b9\u30ef\u30fc\u30c9\u3092\u4f1a\u8a71\u306b\u66f8\u3053\u3046\u3068\u3057\u305f | \u5165\u529b\u3092\u6b62\u3081\u3001SSPR\u306e\u624b\u9806\u3092\u6848\u5185\u3059\u308b |\n| \u793e\u5916\u306e\u30b2\u30b9\u30c8\u30e6\u30fc\u30b6\u30fc\u304b\u3089\u306e\u8cea\u554f | **\u30b7\u30f3\u30b0\u30eb\u30b5\u30a4\u30f3\u30aa\u30f3\u304c\u6709\u52b9\u306a\u30a2\u30d7\u30ea\u3067\u306f\u3001\u30b2\u30b9\u30c8\u30e6\u30fc\u30b6\u30fc\u306f\u751f\u6210\u7684\u56de\u7b54\u3092\u5229\u7528\u3067\u304d\u307e\u305b\u3093\u3002** \u5f93\u6765\u306e\u7a93\u53e3\u3078\u8a98\u5c0e\u3059\u308b |\n| SharePoint \u306e\u30b5\u30a4\u30c8\u540d\u3092\u5909\u66f4\u3057\u305f | \u53c2\u7167\u30ea\u30f3\u30af\u304c\u5207\u308c\u3001\u30ca\u30ec\u30c3\u30b8\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u304f\u306a\u308b\u3002\u7ba1\u7406\u8005\u306b\u65b0\u3057\u3044\u30ea\u30f3\u30af\u3092\u767a\u884c\u3055\u305b\u3001\u30ca\u30ec\u30c3\u30b8\u30bd\u30fc\u30b9\u3092\u66f4\u65b0\u3059\u308b |\n| \u30d5\u30ed\u30fc\u304c100\u79d2\u3067\u8fd4\u3089\u306a\u3044 | \u30c1\u30b1\u30c3\u30c8\u8d77\u7968\u304c\u5931\u6557\u3059\u308b\u3002\u53d6\u5f97\u3059\u308b\u30c7\u30fc\u30bf\u3092\u7d5e\u308b |\n\n### \u4fdd\u5b58\u30fb\u30ed\u30b0\n\n- \u8cea\u554f\u3068\u56de\u7b54\uff08\u4f1a\u8a71\u306e\u8a18\u9332\uff09\n- \u53c2\u7167\u3055\u308c\u305f\u6587\u66f8\n- `answered_by_ai` \u3068 `escalation_reason`\n- \u30c1\u30b1\u30c3\u30c8\u306b\u8d77\u7968\u3055\u308c\u305f\u5185\u5bb9\u3068\u3001\u305d\u306e\u5f8c\u306e\u5bfe\u5fdc\u7d50\u679c\n\n**SharePoint \u3092\u30ca\u30ec\u30c3\u30b8\u30bd\u30fc\u30b9\u306b\u3057\u305f\u5834\u5408\u3001\u4f1a\u8a71\u306e\u8a18\u9332\u306b\u306f\u53c2\u7167\u3057\u305f\u6587\u66f8\u306e\u4e2d\u8eab\uff08`search_results`\uff09\u304c\u542b\u307e\u308c\u307e\u305b\u3093\u3002** \u8cea\u554f\u3068\u56de\u7b54\u306f\u8a18\u9332\u3055\u308c\u307e\u3059\u3002\u300c\u3069\u306e\u6587\u66f8\u3092\u6839\u62e0\u306b\u3057\u305f\u304b\u300d\u3092\u5f8c\u304b\u3089\u8ffd\u3046\u5fc5\u8981\u304c\u3042\u308b\u306a\u3089\u3001\u56de\u7b54\u306b\u4ed8\u304f\u51fa\u5178\u30ea\u30f3\u30af\u3092\u5225\u9014\u8a18\u9332\u3059\u308b\u8a2d\u8a08\u306b\u3057\u3066\u304f\u3060\u3055\u3044\u3002\n\n\u56de\u7b54\u3067\u304d\u306a\u304b\u3063\u305f\u8cea\u554f\u306e\u4e00\u89a7\u304c\u3001\u624b\u9806\u66f8\u306e\u4e0d\u8db3\u30ea\u30b9\u30c8\u306b\u306a\u308a\u307e\u3059\u3002\u6708\u6b21\u3067\u3053\u308c\u3092\u898b\u3066\u3001\u591a\u3044\u3082\u306e\u304b\u3089\u624b\u9806\u66f8\u3092\u8db3\u3057\u3066\u3044\u304f\u904b\u7528\u304c\u3001\u3053\u306e\u69cb\u6210\u306e\u672c\u4f53\u3067\u3059\u3002","minimal_setup":"1. \u904e\u53bb3\u304b\u6708\u306e\u554f\u3044\u5408\u308f\u305b\u8a18\u9332\u304b\u3089100\u4ef6\u3092\u629c\u304d\u51fa\u3057\u3001\u7a2e\u985e\u3054\u3068\u306b\u6570\u3048\u308b\n2. \u4e0a\u4f4d5\u7a2e\u985e\uff08\u591a\u304f\u306e\u7d44\u7e54\u3067\u306f\u30d1\u30b9\u30ef\u30fc\u30c9\u3001\u30cd\u30c3\u30c8\u30ef\u30fc\u30af\u3001\u30d7\u30ea\u30f3\u30bf\u3001\u6a29\u9650\u3001\u30e9\u30a4\u30bb\u30f3\u30b9\uff09\u3092\u9078\u3076\n3. \u305d\u306e5\u7a2e\u985e\u306e\u624b\u9806\u66f8\u3060\u3051\u3092\u7f6e\u3044\u305f SharePoint \u30b5\u30a4\u30c8\u3092\u4f5c\u308b\n4. Copilot Studio \u3067\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u30921\u3064\u4f5c\u308a\u3001\u305d\u306e\u30b5\u30a4\u30c8\u3092\u30ca\u30ec\u30c3\u30b8\u30bd\u30fc\u30b9\u306b\u8ffd\u52a0\u3059\u308b\n5. Web\u691c\u7d22\u3068\u4e00\u822c\u77e5\u8b58\u306e\u8a2d\u5b9a\u3092\u5207\u308b\n6. \u5b9f\u969b\u306e\u554f\u3044\u5408\u308f\u305b\u6587\u3092\u305d\u306e\u307e\u307e20\u4ef6\u6295\u3052\u3001\u56de\u7b54\u304c\u6b63\u3057\u3044\u304b\u3092\u6570\u3048\u308b\n\n**\u3053\u306e\u691c\u8a3c\u3060\u3051\u306f\u5fc5\u305a\u3084\u3063\u3066\u304f\u3060\u3055\u3044\u3002** \u56de\u7b54\u306e\u8cea\u306f\u3001\u624b\u9806\u66f8\u304c\u3069\u308c\u3060\u3051\u5177\u4f53\u7684\u306b\u66f8\u304b\u308c\u3066\u3044\u308b\u304b\u3067\u6c7a\u307e\u308a\u307e\u3059\u3002\u300c\u7ba1\u7406\u8005\u306b\u7533\u8acb\u3057\u3066\u304f\u3060\u3055\u3044\u300d\u3068\u3057\u304b\u66f8\u304b\u308c\u3066\u3044\u306a\u3044\u624b\u9806\u66f8\u304b\u3089\u306f\u3001\u4f7f\u3048\u308b\u56de\u7b54\u306f\u51fa\u3066\u304d\u307e\u305b\u3093\u3002\n\n| 20\u4ef6\u4e2d\u306e\u6b63\u7b54\u6570 | \u5224\u65ad |\n|:--|:--|\n| 16\u4ef6\u4ee5\u4e0a | \u9032\u3081\u3066\u3088\u3044 |\n| 10\u301c15\u4ef6 | \u624b\u9806\u66f8\u306e\u66f8\u304d\u65b9\u304c\u539f\u56e0\u3002\u5916\u308c\u305f\u8cea\u554f\u306e\u624b\u9806\u66f8\u3092\u66f8\u304d\u76f4\u3057\u3066\u304b\u3089\u518d\u6e2c\u5b9a\u3059\u308b |\n| 9\u4ef6\u4ee5\u4e0b | \u624b\u9806\u66f8\u306e\u6574\u5099\u304c\u5148\u3002AI\u306e\u8a2d\u5b9a\u3092\u5909\u3048\u3066\u3082\u6539\u5584\u3057\u306a\u3044 |","minimal_setup_short":"\u624b\u9806\u66f8\u3092\u96c6\u7d04\u3057\u3001SharePoint \u306e\u691c\u7d22\u3068\u793e\u5185\u30dd\u30fc\u30bf\u30eb\u306e\u5c0e\u7dda\u3092\u6574\u3048\u308b \uff0f \u793e\u54e1\u306e\u81ea\u5df1\u89e3\u6c7a\uff08AI\u306a\u3057\uff09","semi_auto_setup":"Copilot Studio \u306e\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3068 SharePoint \u30ca\u30ec\u30c3\u30b8\u3092 Teams \u306b\u516c\u958b \uff0f \u4e00\u6b21\u56de\u7b54\u3068\u805e\u304d\u53d6\u308a","full_setup":"\u4e0a\u8a18\u306b\u52a0\u3048\u3066\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u30d5\u30ed\u30fc\u3067\u306e\u30c1\u30b1\u30c3\u30c8\u8d77\u7968\u3001\u8cc7\u7523\u7ba1\u7406\u53f0\u5e33\u306e\u53c2\u7167\u3001\u56de\u7b54\u4e0d\u80fd\u30ed\u30b0\u306e\u6708\u6b21\u96c6\u8a08 \uff0f \u8d77\u7968\u3068\u8a18\u9332\u307e\u3067","level_note":"**\u534a\u81ea\u52d5\u5316\u306e\u6642\u70b9\u3067\u52b9\u679c\u306e\u5927\u534a\u304c\u51fa\u307e\u3059\u3002** \u4e00\u6b21\u56de\u7b54\u304c\u8fd4\u308b\u3060\u3051\u3067\u3001\u7e70\u308a\u8fd4\u3057\u306e\u8cea\u554f\u304c\u6d88\u3048\u308b\u305f\u3081\u3067\u3059\u3002\u672c\u683c\u69cb\u6210\u3067\u3055\u3089\u306b\u6e1b\u308b\u306e\u306f\u3001\u8a18\u9332\u3068\u8d77\u7968\u306e\u624b\u9593\u3067\u3059\u3002\n\u5148\u306b SSPR \u3092\u5165\u308c\u3066\u304a\u304f\u3068\u3001\u3053\u306e3\u6bb5\u968e\u306e\u3069\u3053\u304b\u3089\u59cb\u3081\u3066\u3082\u4ef6\u6570\u304c\u4e0b\u304c\u308a\u307e\u3059\u3002\u9806\u756a\u3092\u9593\u9055\u3048\u306a\u3044\u3067\u304f\u3060\u3055\u3044\u3002","troubleshooting":"| \u554f\u984c | \u5bfe\u7b56 |\n|:--|:--|\n| \u30c1\u30e3\u30cd\u30eb\u3084\u30b0\u30eb\u30fc\u30d7\u30c1\u30e3\u30c3\u30c8\u3067\u56de\u7b54\u304c\u8fd4\u3089\u306a\u3044 | **SharePoint \u30ca\u30ec\u30c3\u30b8\u306e\u751f\u6210\u7684\u56de\u7b54\u306f Teams \u306e1\u5bfe1\u30c1\u30e3\u30c3\u30c8\u306e\u307f\u3002** \u30c1\u30e3\u30cd\u30eb\u904b\u7528\u3092\u524d\u63d0\u306b\u3057\u306a\u3044 |\n| \u30c6\u30b9\u30c8\u753b\u9762\u3067\u306f\u52d5\u304f\u306e\u306b\u3001\u516c\u958b\u3059\u308b\u3068\u56de\u7b54\u304c\u5909\u308f\u308b | \u516c\u958b\u5f8c\u306f\u4f1a\u8a71\u3057\u3066\u3044\u308b\u30e6\u30fc\u30b6\u30fc\u306e\u6a29\u9650\u3067\u5b9f\u884c\u3055\u308c\u308b\u3002\u30c6\u30b9\u30c8\u3057\u305f\u672c\u4eba\u3068\u4e00\u822c\u793e\u54e1\u306e\u6a29\u9650\u5dee\u3092\u78ba\u8a8d\u3059\u308b |\n| \u6a29\u9650\u304c\u3042\u308b\u306e\u306b\u300c\u56de\u7b54\u306a\u3057\u300d\u306b\u306a\u308b | \u6697\u53f7\u5316\u3092\u4f34\u3046\u79d8\u5bc6\u5ea6\u30e9\u30d9\u30eb\u3001DKE\u3001\u30d1\u30b9\u30ef\u30fc\u30c9\u4fdd\u8b77\u306e\u30d5\u30a1\u30a4\u30eb\u306f\u8aad\u307f\u53d6\u308c\u306a\u3044\u3002\u5e73\u6587\u306e\u7248\u3092\u7528\u610f\u3059\u308b |\n| \u300c\u8a73\u7d30\u306f\u5225\u7d19\u53c2\u7167\u300d\u306e\u624b\u9806\u66f8\u3067\u7b54\u3048\u304c\u51fa\u306a\u3044 | \u6587\u66f8\u5185\u306e\u30ea\u30f3\u30af\u306f\u8fbf\u3089\u308c\u306a\u3044\u3002\u53c2\u7167\u5148\u3092\u500b\u5225\u306e\u30ca\u30ec\u30c3\u30b8\u30bd\u30fc\u30b9\u3068\u3057\u3066\u767b\u9332\u3059\u308b |\n| SharePoint \u5168\u4f53\u304c\u691c\u7d22\u3055\u308c\u306a\u3044 | Restricted SharePoint Search \u304c\u6709\u52b9\u3060\u3068 SharePoint \u306e\u5229\u7528\u304c\u30d6\u30ed\u30c3\u30af\u3055\u308c\u308b\u3002\u7ba1\u7406\u8005\u306b\u8a2d\u5b9a\u3092\u78ba\u8a8d\u3059\u308b |\n| \u53e4\u3044\u624b\u9806\u3092\u56de\u7b54\u3057\u3066\u3057\u307e\u3046 | \u30ca\u30ec\u30c3\u30b8\u30bd\u30fc\u30b9\u306e\u8a73\u7d30\u8a2d\u5b9a\u3067\u66f4\u65b0\u65e5\u306b\u3088\u308b\u7d5e\u308a\u8fbc\u307f\u6761\u4ef6\u3092\u5165\u308c\u308b\u3002\u5ec3\u6b62\u6587\u66f8\u306f\u524a\u9664\u3059\u308b |\n| \u30b5\u30a4\u30c8\u540d\u3092\u5909\u3048\u305f\u3089\u56de\u7b54\u304c\u6b62\u307e\u3063\u305f | \u30ea\u30f3\u30af\u5207\u308c\u3067\u6a29\u9650\u306e\u30ae\u30e3\u30c3\u30d7\u304c\u751f\u3058\u308b\u3002\u65b0\u3057\u3044\u30ea\u30f3\u30af\u3092\u767a\u884c\u3057\u3001\u30ca\u30ec\u30c3\u30b8\u30bd\u30fc\u30b9\u3092\u66f4\u65b0\u3059\u308b |\n| FAQ\u30ea\u30b9\u30c8\u304c\u5927\u304d\u304f\u3001\u56de\u7b54\u304c\u9045\u3044\u30fb\u5916\u308c\u308b | 1\u30ea\u30b9\u30c835,000\u884c\u3092\u8d85\u3048\u308b\u3068\u54c1\u8cea\u3068\u5fdc\u7b54\u6642\u9593\u306b\u5f71\u97ff\u3059\u308b\u3002\u5206\u5272\u3059\u308b\u304b\u4ef6\u6570\u3092\u7d5e\u308b |\n| \u30ea\u30b9\u30c8\u309210\u500b\u4ee5\u4e0a\u767b\u9332\u3057\u305f\u3089\u7cbe\u5ea6\u304c\u843d\u3061\u305f | 1\u30a8\u30fc\u30b8\u30a7\u30f3\u30c810\u30ea\u30b9\u30c8\u4ee5\u5185\u306b\u53ce\u3081\u308b |\n| \u30c1\u30b1\u30c3\u30c8\u8d77\u7968\u304c\u5931\u6557\u3059\u308b | \u30d5\u30ed\u30fc\u306e\u975e\u540c\u671f\u5fdc\u7b54\u3092\u30aa\u30d5\u306b\u3057\u3001\u516c\u958b\u6e08\u307f\u306b\u3059\u308b\u3002100\u79d2\u4ee5\u5185\u306b\u8fd4\u308b\u3088\u3046\u30c7\u30fc\u30bf\u91cf\u3092\u7d5e\u308b |\n| \u8a8d\u8a3c\u306e\u8a2d\u5b9a\u3092\u5909\u3048\u305f\u306e\u306b\u53cd\u6620\u3055\u308c\u306a\u3044 | 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\u793e\u5185\u306e\u624b\u9806\u66f8\u3001\u30b7\u30b9\u30c6\u30e0\u69cb\u6210\u306b\u95a2\u3059\u308b\u8a18\u8ff0\u3001\u793e\u54e1\u304c\u4f1a\u8a71\u306b\u66f8\u304f\u7aef\u672b\u60c5\u5831\u3002**\u624b\u9806\u66f8\u306b\u306f\u793e\u5185\u30b7\u30b9\u30c6\u30e0\u306e\u69cb\u6210\u3084\u30a2\u30af\u30bb\u30b9\u65b9\u6cd5\u304c\u542b\u307e\u308c\u307e\u3059\u3002**\n\n1. **\u6a29\u9650\u3067\u56de\u7b54\u7bc4\u56f2\u304c\u6c7a\u307e\u308b** \u2026 SharePoint \u30aa\u30d7\u30b7\u30e7\u30f3\u306f\u3001\u30e6\u30fc\u30b6\u30fc\u304c\u95b2\u89a7\u6a29\u9650\u3092\u6301\u3064\u5185\u5bb9\u3060\u3051\u3092\u63d0\u793a\u3057\u307e\u3059\u3002\u6700\u4f4e\u3067\u3082\u30b5\u30a4\u30c8\u307e\u305f\u306f\u30ea\u30b9\u30c8\u306e\u300c\u8aad\u307f\u53d6\u308a\u300d\u6a29\u9650\u304c\u5fc5\u8981\u3067\u3059\u3002**\u9006\u306b\u8a00\u3048\u3070\u3001\u6a29\u9650\u8a2d\u5b9a\u304c\u7518\u3044\u6587\u66f8\u306f\u8ab0\u306b\u3067\u3082\u56de\u7b54\u3055\u308c\u307e\u3059\u3002** \u5c0e\u5165\u524d\u306b\u624b\u9806\u66f8\u306e\u6a29\u9650\u3092\u68da\u5378\u3057\u3057\u3066\u304f\u3060\u3055\u3044\n2. **\u79d8\u5bc6\u5ea6\u30e9\u30d9\u30eb\u306e\u6271\u3044** \u2026 \u79d8\u5bc6\u5ea6\u30e9\u30d9\u30eb\u306b\u3088\u308b\u6a29\u9650\u306e\u30c8\u30ea\u30df\u30f3\u30b0\u306f\u5c0a\u91cd\u3055\u308c\u307e\u3059\u3002\u305f\u3060\u3057\u6697\u53f7\u5316\u3092\u4f34\u3046\u3082\u306e\u306f\u8aad\u307f\u53d6\u308c\u307e\u305b\u3093\u3002\u300c\u6697\u53f7\u5316\u3057\u3066\u7f6e\u3044\u305f\u304b\u3089\u5b89\u5168\u300d\u3067\u306f\u306a\u304f\u300c\u53c2\u7167\u3067\u304d\u306a\u3044\u300d\u3068\u3044\u3046\u7d50\u679c\u306b\u306a\u308a\u307e\u3059\n3. **\u8a8d\u8a3c\u60c5\u5831\u3092\u4f1a\u8a71\u306b\u66f8\u304b\u305b\u306a\u3044** \u2026 \u30d1\u30b9\u30ef\u30fc\u30c9\u3084\u30b3\u30fc\u30c9\u3092\u805e\u304d\u51fa\u3055\u306a\u3044\u6307\u793a\u3092\u660e\u8a18\u3057\u307e\u3059\u3002\u4f1a\u8a71\u30ed\u30b0\u306b\u8a8d\u8a3c\u60c5\u5831\u304c\u6b8b\u308b\u306e\u3092\u9632\u3050\u305f\u3081\u3067\u3059\n4. **\u5b9f\u884c\u7cfb\u306e\u64cd\u4f5c\u3092\u81ea\u52d5\u5316\u3057\u306a\u3044** \u2026 \u6a29\u9650\u4ed8\u4e0e\u3001\u30a2\u30ab\u30a6\u30f3\u30c8\u306e\u30ed\u30c3\u30af\u89e3\u9664\u3001\u8a2d\u5b9a\u5909\u66f4\u3092\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306b\u5b9f\u884c\u3055\u305b\u306a\u3044\u69cb\u6210\u306b\u3057\u307e\u3059\u3002\u6848\u5185\u307e\u3067\u306b\u3068\u3069\u3081\u3066\u304f\u3060\u3055\u3044\n5. **\u4f1a\u8a71\u30ed\u30b0\u306e\u4fdd\u7ba1** \u2026 \u4f1a\u8a71\u306b\u306f\u7aef\u672b\u60c5\u5831\u3084\u793e\u54e1\u540d\u304c\u542b\u307e\u308c\u307e\u3059\u3002\u4fdd\u7ba1\u671f\u9593\u3068\u30a2\u30af\u30bb\u30b9\u6a29\u9650\u3092\u3001\u793e\u5185\u306e\u60c5\u5831\u7ba1\u7406\u898f\u7a0b\u306b\u5408\u308f\u305b\u3066\u6c7a\u3081\u3066\u304f\u3060\u3055\u3044\n6. **\u30b2\u30b9\u30c8\u30e6\u30fc\u30b6\u30fc** \u2026 \u30b7\u30f3\u30b0\u30eb\u30b5\u30a4\u30f3\u30aa\u30f3\u304c\u6709\u52b9\u306a\u30a2\u30d7\u30ea\u3067\u306f\u3001\u30b2\u30b9\u30c8\u30e6\u30fc\u30b6\u30fc\u306f\u751f\u6210\u7684\u56de\u7b54\u3092\u5229\u7528\u3067\u304d\u307e\u305b\u3093\u3002\u59d4\u8a17\u5148\u3092\u542b\u3080\u904b\u7528\u3092\u8003\u3048\u3066\u3044\u308b\u5834\u5408\u306f\u3001\u3053\u306e\u70b9\u3092\u524d\u63d0\u306b\u8a2d\u8a08\u3057\u3066\u304f\u3060\u3055\u3044\n\n\u8aa4\u308a\u304c\u8d77\u304d\u305f\u5834\u5408\u306e\u30ea\u30b9\u30af\u306f\u3001\u53e4\u3044\u624b\u9806\u306e\u6848\u5185\u306b\u3088\u308b\u8a2d\u5b9a\u30df\u30b9\u3001\u6a29\u9650\u306e\u306a\u3044\u60c5\u5831\u3078\u306e\u5230\u9054\u3001\u8a8d\u8a3c\u60c5\u5831\u306e\u8a18\u9332\u3067\u3059\u30021\u3064\u76ee\u306f\u6587\u66f8\u306e\u68da\u5378\u3057\u30012\u3064\u76ee\u306f\u6a29\u9650\u8a2d\u8a08\u30013\u3064\u76ee\u306f\u6307\u793a\u6587\u3067\u5bfe\u51e6\u3057\u307e\u3059\u3002","recommended_for":"Microsoft 365 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